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Support for discontinued Apple products

I went into my local Apple shop today, to get the battery replaced in my iPhone 6s. The staff I talked to told me that at £69, and because this model will no longer be supported or receive updates, it does not make sense to spend the money. Now I know shops will always try to upsell, I wasn't born yesterday, but what does this mean for the future of my phone. Will it just stop working, become glitchy, temperamental, or what? Our household has 2 of these and a 7, all of which are now potentially in need of replacement, at no insignificant cost. I am told that all 6s,7s, and 8s are now no longer supported. Any advice would be appreciated.


[Re-Titled by Moderator]

iPhone 6s, iOS 15

Posted on May 26, 2023 1:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2023 2:22 PM

In addition to the other comments, you may want to know that Apple had established three levels of support service for their products, including the iPhone.


They are:

  1. Supported - Up to 5 years after the end of production. Full support for both software updates & hardware repairs.
  2. Vintage - Between 5-7 years after the end of production. When an Apple device becomes “Vintage” it will no longer receive routine software updates and isn’t guaranteed by Apple to be repairable at an Apple store or authorized service provider.
  3. Obsolete - 7+ years after the end of production. Obsolete products lose all support—no more repairs, system updates or security patches.


As a reference:

  • iPhone 6s came out in Sept. 2015, and were discontinued in Sept. 2018 (Vintage)
  • The iPhone 7 came out in Sept. 2016, and were discontinued in Sept. 2019 (Supported)
  • The iPhone 8 came out in Sept 2017, and were discontinued in Apr. 2020 (Supported)


Ref:

18 replies
Question marked as Top-ranking reply

May 26, 2023 2:22 PM in response to Vdubbman

In addition to the other comments, you may want to know that Apple had established three levels of support service for their products, including the iPhone.


They are:

  1. Supported - Up to 5 years after the end of production. Full support for both software updates & hardware repairs.
  2. Vintage - Between 5-7 years after the end of production. When an Apple device becomes “Vintage” it will no longer receive routine software updates and isn’t guaranteed by Apple to be repairable at an Apple store or authorized service provider.
  3. Obsolete - 7+ years after the end of production. Obsolete products lose all support—no more repairs, system updates or security patches.


As a reference:

  • iPhone 6s came out in Sept. 2015, and were discontinued in Sept. 2018 (Vintage)
  • The iPhone 7 came out in Sept. 2016, and were discontinued in Sept. 2019 (Supported)
  • The iPhone 8 came out in Sept 2017, and were discontinued in Apr. 2020 (Supported)


Ref:

May 26, 2023 3:01 PM in response to Vdubbman

You're going to increasingly find that a lot of apps aren't supported any more - especially ones that need a high level of security such as banking apps. However, it's ahead of the iPhone 6/6 Plus which has considerably less app support. It will likely still work as a phone while there's still 4G support. Web pages might be another matter.


But yes the big thing with apps is generally that the developer no longer wishes to support older devices.


If you like the 6s, the 3rd generation iPhone SE is the same size and considerably more "future proof". I also prefer fingerprints to Face ID, so that's a plus for me.

Jul 1, 2024 6:15 AM in response to Cityqat

Cityqat wrote:

Your phone is obsolete and no longer worth paying to fix. Buy a USED iPhone for a fraction of the cost and likely cheaper than a repair would have been.

I suspect that, in the more than a year since this thread was last active, that the OP has come to some sort of decision.


Used phones are generally not cheaper than replacing a battery.

Nov 1, 2024 11:06 AM in response to SakalaDeborah

SakalaDeborah wrote:

good evening am tried of problem my iPhone 6s it’s not enough 7 months


If your iPhone 6S battery is not lasting as long as you would want, you can charge it again during your day, or get the battery replaced, or spend the money to replace the iPhone with a less-old iPhone model.


If there is some other issue or repair needed, you’ll probably be replacing that iPhone.


iPhone 6S tops out at iOS 15, and will not be getting iOS 16mor later.


If you need apps that require newer iOS, your option is a newer or new iPhone.


Coincidentally, I just saw an iPhone 6S with a “spicy pillow”; with a swollen battery.

Jun 30, 2024 6:45 PM in response to Vdubbman

Your phone is obsolete and no longer worth paying to fix. Buy a USED iPhone for a fraction of the cost and likely cheaper than a repair would have been.


Consequences of staying with 6s:

Glitchy

Stops operating certain apps

Fails to operate on a basic level


Move to newer phone (13 or newer):

Smooth operation

No issues

Will last more years

Better Battery Life (very important - anything below 80% will be in line for a new battery soon. New battery = new used phone. Same price)

USED costs far less than anything bought in the store


Check Battery Life:

Settings -> Battery -> Battery Health & Charging OR Battery Life (depends on phone model)


You want your Battery Health or "Maximum Capacity" to be above 80%




Jul 30, 2024 4:58 PM in response to Vdubbman

had same issue and then in May 2024 (in USA) there were so many deals to switch to TMobile fr Verizon with drastically reduced rates and incl a new iPhones (even free iPhone 14s incl the larger which is what I got), that I switched fr iPhone 6S to the reduced price iPhone 14 Plus. my 6S was still working but a lot of the apps were 'glitching' and the batteries were even when replaced and brand new only operating at 89% of full power. as soon as you see that same offer of free or reduced charge for new iPhones if you switch carriers or maybe your own carrier will offer that kind of deal to existing customers I'd take it. I think I bought the new iPhone 14Plus for $225 and my unlimited plan per month is the asme under former carrier (Verizon, they wouldn't give me same deal they were giving new customers so I switched to TMobile that also has more coverage in USA)

Oct 7, 2024 8:18 PM in response to Vdubbman

Yes you are totally correct try getting it fixed from a local shop here in india i also have 6s and 7 and exactly the same these models are no longer supported even they are hard to use glitches hanging long time not responding for a long time i kept them as a memory just memory they are of no use now bro. i got battery fixed at 800 indian rupees( like about 10usd)

Support for discontinued Apple products

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