Finder is broken

The finder on my iMac is not responding. What is happening? I don't understand this and a "good old college try" at restarting this is pointless......

iMac 27″, macOS 10.13

Posted on May 27, 2023 3:54 PM

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Question marked as Top-ranking reply

Posted on May 27, 2023 4:03 PM

If WheelieNick's guidance doesn't work, force a restart by pressing and holding the power button until the computer shuts down.


If it happens again, shut down and restart in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects weird software behavior by forcing the OS to do cache clearing and other housekeeping. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Allow the computer to "soak" in Safe mode for a couple hours, then exit safe mode by restarting your Mac normally and re-evaluate the issue again.


2 replies
Question marked as Top-ranking reply

May 27, 2023 4:03 PM in response to moone1also

If WheelieNick's guidance doesn't work, force a restart by pressing and holding the power button until the computer shuts down.


If it happens again, shut down and restart in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects weird software behavior by forcing the OS to do cache clearing and other housekeeping. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Allow the computer to "soak" in Safe mode for a couple hours, then exit safe mode by restarting your Mac normally and re-evaluate the issue again.


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Finder is broken

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