Can’t get into my notes

My notes are locked and I didn’t create a password I only used Face ID . How do I get in to my notes.

iPhone 13 Pro Max, iOS 16

Posted on May 27, 2023 7:18 PM

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Question marked as Top-ranking reply

Posted on May 29, 2023 10:47 AM

Hello JessicaRosales07,


Thank you for using Apple Support Communities. If your notes are locked, the following resource explains how to unlock your notes: How to lock or unlock notes on your iPhone or iPad - Apple Support


Open a locked note
1. Tap the locked note.
2. Tap View Note.
3. Use Face ID or Touch ID, or enter your password.
Your locked notes stay open for several minutes, making it easy for you to jump to another note, copy and paste information from other apps, and more. If you close the Notes app or your device goes to sleep, the note locks again.

If Face ID isn't being accepted or properly working, please follow the recommended steps listed here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you require additional help, please reach out to Apple Support for assistance. Use the following link to reach them: Get Support


Thank you for using Apple Support Communities. Best of luck.




1 reply
Question marked as Top-ranking reply

May 29, 2023 10:47 AM in response to JessicaRosales07

Hello JessicaRosales07,


Thank you for using Apple Support Communities. If your notes are locked, the following resource explains how to unlock your notes: How to lock or unlock notes on your iPhone or iPad - Apple Support


Open a locked note
1. Tap the locked note.
2. Tap View Note.
3. Use Face ID or Touch ID, or enter your password.
Your locked notes stay open for several minutes, making it easy for you to jump to another note, copy and paste information from other apps, and more. If you close the Notes app or your device goes to sleep, the note locks again.

If Face ID isn't being accepted or properly working, please follow the recommended steps listed here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you require additional help, please reach out to Apple Support for assistance. Use the following link to reach them: Get Support


Thank you for using Apple Support Communities. Best of luck.




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Can’t get into my notes

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