Level 1

14 points

DJI Mavic 3 drone 5.1K D-Log mp4 video not working in Final Cut Pro 10.6.6/macOS Venture 13.4/Pro Video Formats 2.2.5

DJI Mavic 3 drone 5.1K D-Log mp4 video not working in Final Cut Pro 10.6.6 or macOS Venture 13.4 or Pro Video Formats 2.2.5. Updated all those (plus Motion and Compressor) this week and now 5.1K D-Log mp4 video will not play on my Mac. Just shows as black. I was editing video in FCP last weekend in same format with prior version of all those installed and all was fine.

Unexpectedly, if I record video in 4K in D-Log mp4 format it will display just fine. Also 5.1K mp4 in Normal (not D-Log) display correctly. Just 5.1K D-Log mp4 will not display anymore.

Only thing I was able to try downgrading was Pro Video Formats. I reinstalled Pro Video Formats 2.2.4 and that did not help.

Have of course also tried several restarts of my Mac. Any insights welcome.

MacBook Pro 15″, 11.6

Posted on May 27, 2023 8:55 PM

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akces Author

Level 1

14 points

Posted on May 28, 2023 4:54 AM

Forgot to mention these videos are encoded in H.264. Did more experiments this morning using a mov file container and using H.265 encoding. H.265 does work for both mp4 and mov file containers. H.264 does not work for mp4 nor mov file containers. The issue is only occurring in for 5.1K D-Log video encoded with H.264. H.265 encoding is working for 5.1K D-Log video.

This just started happening since one or more of the above updates. I have hours of footage I have shot that were working and are now not usable. The good news I have found a third party transcoding app that can read those files and convert to a usable format for the moment. But clearly some software bug has been introduced in Apple's own software.

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30 replies

Jun 4, 2023 6:54 PM in response to akces

Exact same issue here. We need Apple to solve this ASAP.

Akces, care to share the name of the third party transcoding app in the meantime?

Thanks!

S1029

Level 1

8 points

Jun 9, 2023 3:55 AM in response to bspear83

Thank you. Hopefully Apple fixes this issue quickly.

Jun 13, 2023 3:58 PM in response to akces

Same exact thing here. Was working fine last week. now all of my Mavic 3 D-Log 10-bit 5K files show up as black clips. What the actual F?

S1029

Level 1

8 points

Jun 13, 2023 4:27 PM in response to RobAdamsFilms

My whole project is on hold. And it’s hours on top of hours of editing work. This is so unacceptable. And no response or explanation from Apple.

Jun 18, 2023 10:51 AM in response to akces

Any updates? I have the same problem. Most Log Files not Working - Sony, Dji

JWev

Level 1

8 points

Jun 23, 2023 5:20 AM in response to akces

Any updates? Don't want to have roll back to earlier iOS...

Teamchil

Level 1

4 points

Aug 3, 2023 12:46 PM in response to akces

This has happened a few times to us. Our drone company has a lot of drones and something you just gave to keep trying different things to make it all work.

Sep 27, 2023 8:03 PM in response to akces

What was the 3rd party transcoding app you used?

Same issue here after latest update 10.6.9

CRKDYTH

Level 1

12 points

Nov 6, 2023 6:17 PM in response to ajpovvv

I tried this but got awful blotchy colours!

Nov 10, 2023 8:06 AM in response to CRKDYTH

And no one from Apple can answer about this issue...

Still waiting from June 2023

ajpovvv

Level 1

8 points

Nov 10, 2023 9:13 AM in response to AD_Director

I know. It’s insane. I feel so let down by this part of Apple

春橙

Level 1

8 points

Nov 28, 2023 9:57 PM in response to RobAdamsFilms

mavic3 5.1k H.265works just fine,weird h.264 is not.only shows black screen

Barney-15E

Level 10

122,120 points

Dec 25, 2023 4:02 AM in response to AD_Director

And no one from Apple can answer about this issue...

Still waiting from June 2023

If you are waiting for an answer here, you’ll be waiting forever. Call them if you want to hear from them.

Jan 29, 2024 5:53 AM in response to asdf!!!!

I used this method and worked great for me (im on latest version FCP with a new M3 max laptop)

Thanks

Jan 29, 2024 5:55 AM in response to asdf!!!!

Thank you, this worked for me

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DJI Mavic 3 drone 5.1K D-Log mp4 video not working in Final Cut Pro 10.6.6/macOS Venture 13.4/Pro Video Formats 2.2.5