My iPhone asks for passcode with Face ID

Same, I started to get this issue in my phone from few days now. I think the issue is phone is trying to recognize the face when a notification comes even when we are not paying attention to it. After like 5 or 6 notifications it asks for passcode again. How to turn it off I don’t know yet.

I got the same problem but it’s not every few days it every few hours some times less then an hour apart. Why the **** does facial recognition even exist when I’m forced to type a code more then I’m aloud to use facial recognition? My phone tells me to slide up to unlock phone then tells me I can’t use facial recognition that I have to manually type a password to activate facial recognition? This happens even after I JUST used my

Phone 5 mins ago yes my phone is fully up to date

I have a fully updated XR that makes me use my passcode 95% of the time instead of my Face ID. This is very annoying and I would like to know how to correct this problem please.

What is the point of Apple offering Face ID if they can not make it work?

iOS 17.3 iPhone 15 pro max, seems to asking me to use password to activate Face ID at least every third unlock. It’s really only just begun to happen this month. So just to be clear, it’s not after a restart, it’s not after an update, it’s not after long periods of inactivity. I have reset my Face ID, I have run all the latest updates, yet, it is still happening? Would love a fix, or an idea?

The big issue here is that while Apple normally gets the user experience and logic right, it doesn't in this case.

A passcode is really a bad way to authenticate, even you could have an all numeric passcode which is easy to crack.

Face Id is supposed to be way more secure. Why switch to an archaic less secure method? I think Apple should rely on biometrics all the time, unless there is a problem with it or the user decides to use a passcode instead.

Being asked multiple times or too often if just a sub product of a badly designed workflow.

Same problem here. Passwords and passcodes are not as secure as biometrics. It makes little sense why a few failed biometric attempts would require a less secure method of authentication. This is especially annoying in the winter when I'm all bundled up and because I am wearing a neck gaiter pulled up like a face mask, facial recognition (even with the mask feature turned on) doesn't recognize me, resulting in the password/passcode requirement. Many times it's too cold/or one hand is full, so I am unable to take the glove off, thus I can't access my phone to do the things I needed to do.

This password/passcode backup for facial recognition should be configrable. Specifically, the method of backup should be a choice, e.g. continue to try facial recognition or enter password/passcode as a backup. Better yet, bring back fingerprint scanning, then one biometric could be the backup for the other.

Before I complain, I would like to say that I have been an Apple user since the IIcI and am thankful to Apple (actually Steve Jobs) that computing was self-learning using Quark, Adobe, FileMaker Pro, and Final Cut apps (using thick manuals). Now, I'm driving on a highway and would like Waze to assist me, but it's unavailable because there's a blank iPhone screen telling me to enter the passcode to enable Touch ID which I don't need. Imagine trying to do that at 60 MPH. Now I have two options- break stride and pull over and enter the passcode safely or continue riding using instinct (like the uncomplicated old days, eh?)and not use any GPS assistance, etc. Why is disabling that requirement not an option? Further, why do I have to "once in a while:" verify my own files, have folders mistaken for discs, and not be able to permanently delete re-spawning cookies, etc (I could go on). Mac Studio, Ventura 13.5

The question I have not yet seen answered is - why? WHY?!? If I have not done any of those things listed. Simply put down my phone, picked it back up 15 minutes later and have to enter password. 🤷🏼‍♀️

Face ID is supposed to be more secure so why is it not working?

iPhone 13 Pro running iOS 17.3

I see all the same complaints. I have the same complaint where is the answers to this? What’s the fix by now? There should be an answer not just a bunch of the same. Yes I said the same problem. Where is the answer to the problem

I'm having the same issue. None of the things listed here have explained why this is happening for me. This is a new iPhone 15 Pro, I just upgraded from an X. My X did not do this. For me, it's been requiring me to enter my passcode every morning since I've had the phone, for 5 days now. It's especially frustrating.

What I find most annoying about it is that I can't preview notifications that came in overnight. So I wake up, have 5 messages, I want to preview them but it asks for my passcode. I enter the passcode which causes the phone to log in, now the messages are gone and I don't always remember all the different apps that sent me something. And when I swipe down to see them, most are gone from that list too (which I also don't understand why). And even if I do remember all the apps to check, it's not easy nor efficient to go to each app to dig up a message.

We should have control over our own security options, Apple thinks this is more secure but it's not, let me make my own decisions.

i literally just unlocked my

phone with Face ID. Used my phone then put my phone down. Not even 1 mine later I grabbed my phone to make a call and it asked for a passcode to enable Face ID.. so why does Face ID just randomly disable for no reason. 1 minute Face ID works the next minute it disables its self? Whats the sense of having it in the first place when I have to type a code more often then I can use Face ID? It’s almost like out of every 10 attempts to use Face ID I need to use a passcode 7 times. People say apple reads these and attempts to make fixes…. But let’s be real.. this has been an ongoing problem for how long? And it still is a wide spread ongoing problem. Apple has released many updates here and there but non to correct this problem of even attempt to correct it. Every update apple sends out you can read what the up is for and what it effects.. yet most the updates have nothing to do with attempting to even try to fix this problem..

Same problem. I used my phone then out it down. Not even 1 minute later I had to make a call so I went to use my phone again. The first time Face ID worked the second Face ID was disabled and I was forced to type my pin.. wait what? My Face ID just worked then randomly disables its self for no reason?

Annoyediphoneuser01 wrote:

i literally just unlocked my

phone with Face ID. Used my phone then put my phone down. Not even 1 mine later I grabbed my phone to make a call and it asked for a passcode to enable Face ID.. so why does Face ID just randomly disable for no reason. 1 minute Face ID works the next minute it disables its self? Whats the sense of having it in the first place when I have to type a code more often then I can use Face ID? It’s almost like out of every 10 attempts to use Face ID I need to use a passcode 7 times.

Do you by chance have a work email account on your phone?

People say apple reads these and attempts to make fixes….

"People" would be wrong. Apple doesn't read here for feedback or suggestions. If you want them to know your thoughts, use this link:

Product Feedback - Apple

I know the issue discussed was that Face ID is failing and prompting for a passcode too often; however, the fundamental issue is that it ever asks for a passcode at all.

If Face ID fails, that means someone else is trying to open your phone. That person should not have the option to try to put in a passcode. Either you’re the one unlocking your phone with your face or you’re not. If I choose to use Face ID, the phone should strictly rely on Face ID alone.

We should then be able to set up multiple users if we would like someone else to be able to unlock the phone too with Face ID. There is no point of Face ID option if it just gives the person who is not you, a passcode alternative.

There are other instances where Face ID is just lacking sense. For example, if you want to allow someone to use your phone so you allow them to know the passcode to unlock your phone, the method for opening private browsing tabs or the hidden album folder should be different than just the same passcode used to unlock the phone. At minimum, those items should rely strictly on Face ID so that only the owner of the phone is opening them.

Me as well. I just discovered settings that i havent seen in quite some time that also use face id.....wallet, itunes, password autofill, app store, journal (i dont even know what this is but it appears to be a special request as it is listed with 'others.' All these options were toggled on and I did not do this. Unless this is default when you set up face id, it would be very helpful to know exactly when you must enter the screenlock code, in order to detect anything out of the ordinary. Because there has beem alot happening thats seemingly out of the ordinary lately. Thanks