My iPhone asks for passcode with Face ID

No one from apple is paying attention. iPhone 15, IOS 17+ has a glitch. Until now, unless the iPhone hit a requirement, faceID was sufficient at all times. Now it asks - I think - for a passcode if not accessed within 15 minutes. There is no control to address this.

I think it happens when you do to much unknown activities that your phone is not used to for security reasons. Your phone learns your routine and any unknown routines prompt password input. If you’re the owner of the phone you will just enter the password/pin. However, if you’re not the owner it will lock u out, unless you know the password. Same goes if you start using password if you have Face ID set up. There is a time it will prompt you to use Face ID.

Nonetheless, I get where you’re coming from because it can happen like 5 times in a day for example if you travel out of town and start spending using your phone. To remove frustration, the best way is to set up a short 4 digit pin to avoid time and frustration, in case Face ID fails and you're prompted to enter a password. I don’t see any other solution from Apple soon as the numbers reflected here don’t appear to be high enough for Apple to make a change. Like someone said VOICE AND THE FINGER PRINT ARE MUCH BETTER THAN A PIN OR PASSWORD. That said, Android do sometimes ask for password instead of a biometric fingerprint input like Apple do for security reasons. So I guess it’s everywhere.

Stockdizzle wrote:

Every hour is asks for my password regardless of Face ID being enabled. Fix this!!

No one here in this user-to-user forum can fix anything. I suggest you contact Apple directly.

Genius Bar Reservation and Apple Support Options - Apple

that's when Apple gets it wrong. A passcode or even a password is NOT more secure than a biometric id. In fact, if security is the main concern, they should implement multiple biometrics Ids (such as face Id and touch Id, or voice).

It's much harder to duplicate a person face than to crack a passcode, which for many users will be date of birth or name of their dog and yes, we do recommend they don't do that but they still do. There is no way to have an "easy to crack" face Id, it's something you are, not something you know, that's the difference.

Same, I started to get this issue in my phone from few days now. I think the issue is phone is trying to recognize the face when a notification comes even when we are not paying attention to it. After like 5 or 6 notifications it asks for passcode again. How to turn it off I don’t know yet.

I got the same problem but it’s not every few days it every few hours some times less then an hour apart. Why the **** does facial recognition even exist when I’m forced to type a code more then I’m aloud to use facial recognition? My phone tells me to slide up to unlock phone then tells me I can’t use facial recognition that I have to manually type a password to activate facial recognition? This happens even after I JUST used my

Phone 5 mins ago yes my phone is fully up to date

I have a fully updated XR that makes me use my passcode 95% of the time instead of my Face ID. This is very annoying and I would like to know how to correct this problem please.

What is the point of Apple offering Face ID if they can not make it work?

iOS 17.3 iPhone 15 pro max, seems to asking me to use password to activate Face ID at least every third unlock. It’s really only just begun to happen this month. So just to be clear, it’s not after a restart, it’s not after an update, it’s not after long periods of inactivity. I have reset my Face ID, I have run all the latest updates, yet, it is still happening? Would love a fix, or an idea?

The big issue here is that while Apple normally gets the user experience and logic right, it doesn't in this case.

A passcode is really a bad way to authenticate, even you could have an all numeric passcode which is easy to crack.

Face Id is supposed to be way more secure. Why switch to an archaic less secure method? I think Apple should rely on biometrics all the time, unless there is a problem with it or the user decides to use a passcode instead.

Being asked multiple times or too often if just a sub product of a badly designed workflow.

Same problem here. Passwords and passcodes are not as secure as biometrics. It makes little sense why a few failed biometric attempts would require a less secure method of authentication. This is especially annoying in the winter when I'm all bundled up and because I am wearing a neck gaiter pulled up like a face mask, facial recognition (even with the mask feature turned on) doesn't recognize me, resulting in the password/passcode requirement. Many times it's too cold/or one hand is full, so I am unable to take the glove off, thus I can't access my phone to do the things I needed to do.

This password/passcode backup for facial recognition should be configrable. Specifically, the method of backup should be a choice, e.g. continue to try facial recognition or enter password/passcode as a backup. Better yet, bring back fingerprint scanning, then one biometric could be the backup for the other.

Before I complain, I would like to say that I have been an Apple user since the IIcI and am thankful to Apple (actually Steve Jobs) that computing was self-learning using Quark, Adobe, FileMaker Pro, and Final Cut apps (using thick manuals). Now, I'm driving on a highway and would like Waze to assist me, but it's unavailable because there's a blank iPhone screen telling me to enter the passcode to enable Touch ID which I don't need. Imagine trying to do that at 60 MPH. Now I have two options- break stride and pull over and enter the passcode safely or continue riding using instinct (like the uncomplicated old days, eh?)and not use any GPS assistance, etc. Why is disabling that requirement not an option? Further, why do I have to "once in a while:" verify my own files, have folders mistaken for discs, and not be able to permanently delete re-spawning cookies, etc (I could go on). Mac Studio, Ventura 13.5

The question I have not yet seen answered is - why? WHY?!? If I have not done any of those things listed. Simply put down my phone, picked it back up 15 minutes later and have to enter password. 🤷🏼‍♀️

Face ID is supposed to be more secure so why is it not working?

iPhone 13 Pro running iOS 17.3

I see all the same complaints. I have the same complaint where is the answers to this? What’s the fix by now? There should be an answer not just a bunch of the same. Yes I said the same problem. Where is the answer to the problem

I'm having the same issue. None of the things listed here have explained why this is happening for me. This is a new iPhone 15 Pro, I just upgraded from an X. My X did not do this. For me, it's been requiring me to enter my passcode every morning since I've had the phone, for 5 days now. It's especially frustrating.

What I find most annoying about it is that I can't preview notifications that came in overnight. So I wake up, have 5 messages, I want to preview them but it asks for my passcode. I enter the passcode which causes the phone to log in, now the messages are gone and I don't always remember all the different apps that sent me something. And when I swipe down to see them, most are gone from that list too (which I also don't understand why). And even if I do remember all the apps to check, it's not easy nor efficient to go to each app to dig up a message.

We should have control over our own security options, Apple thinks this is more secure but it's not, let me make my own decisions.

i literally just unlocked my

phone with Face ID. Used my phone then put my phone down. Not even 1 mine later I grabbed my phone to make a call and it asked for a passcode to enable Face ID.. so why does Face ID just randomly disable for no reason. 1 minute Face ID works the next minute it disables its self? Whats the sense of having it in the first place when I have to type a code more often then I can use Face ID? It’s almost like out of every 10 attempts to use Face ID I need to use a passcode 7 times. People say apple reads these and attempts to make fixes…. But let’s be real.. this has been an ongoing problem for how long? And it still is a wide spread ongoing problem. Apple has released many updates here and there but non to correct this problem of even attempt to correct it. Every update apple sends out you can read what the up is for and what it effects.. yet most the updates have nothing to do with attempting to even try to fix this problem..