Cant save Word Document on iMac

Hi I have a problem where I cannot save Word docs - either by Save or Save As ? I need to resolve this urgently !

MacBook Air 13″, macOS 10.13

Posted on May 30, 2023 4:15 AM

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Posted on May 30, 2023 4:26 AM

Is the product activated? When not activated, Office suite apps go into reduced functionality.


Open Word. Click Word > About Microsoft Word and tell us what kind of license you have: Version and license type.



8 replies

May 30, 2023 10:23 AM in response to JaneLH1969

Jane,


Could it be that Word is actually saving those documents to OneDrive by default and not to your local drive. Here is the Save As… panel for Word 16.73 on my Mac:




If you click that Online Locations, you will see OneDrive - Personal, and below Manage Storage Accounts button, you want to click On My Mac and set the correct File Format before saving.


From the Apple () menu > About This Mac panel, what version of macOS are you presently running?

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