MacBook Pro Liquid Retina XDR display hurts my eyes

I just got a 2023 Mac Book pro 14 as a gift for my birthday and having real issues with eye problems. I wear proper glasses and just had my eye exam so I know thats not it. My 3 other apple products Intel with retina screens (prior to XDR ). Gave me really huge eye problems. Had to stop using screens for a few days. This is a huge issue. Many others have also experienced. What do I do with a very expensive laptop I cant use. Plugging in external monitor yes. But this is a "Laptop" / "Notebook" what is the point. I believe apple needs to rewrite their drivers for the screen or / and these screens are not good enough and there is a major issue with refresh rate or dithering.


What would you suggest apple folks?


[Re-Titled by Moderator]

Posted on May 30, 2023 1:32 PM

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Posted on Jul 19, 2023 3:11 PM

zoosh2 wrote:

• yegor78 - I'm having the exact same trouble with a new 2021 MBP 16" and am totally baffled by this given my lack of trouble with other Apple displays.

Per screen size, I used a 16" MacBook Pro from 2015-2020. No eye trouble.
Per screen type, I've used an iPad Pro 12.9" w/ "Liquid Retina XDR display" about two years. No eye trouble. I'm using it along with the new MacBook. My eyes still feel fine with the iPad Pro, sore and strained with the MacBook.

I've set the monitor present to P3-500 nits and reduced the screen resolution to the smallest preset, to scale the fonts larger, to no avail.

I assume there's some significant difference between the MacBook and iPad Pro displays, though they use the same technology.

If I can't figure it out within the next few days, I'll have to return the MacBook.


I believe there are two differences between the 14"/16" MacBook Pro displays, and other recent Apple Retina displays (such as those on the 13" M1/M2 MacBook Airs, the 27" 5K Apple Studio Display, and 27" 5K iMacs).


The first is that the 14"/16" MacBook Pro screens have higher PPIs than the other Retina dispays. This means that at the default/ideal 2:1 Retina setting, you get more workspace, but text strings and objects are physically smaller. If the physical size of text causes eyestrain, you can compensate by setting the Displays "resolution" one notch towards Larger Text.


The other, less obvious cause, is the use of Pulse Width Modulation (PWM) to implement the screen brightness control. PWM brightness controls work by turning the backlight on and off (flickering the backlight) many times per second. The flickering rate is usually too high for people to consciously notice, even if they are staring right at the screen, looking for it. But some people are sensitive to low PWM flicker rates, and if the flicker rate is too low, they'll get eyestrain and headaches from using a display – and maybe never even have thought cross their mind that there is flickering or that it is the cause of their misery.


Most computer and monitor manufacturers don't include PWM information in their technical specifications, and most review sites don't test for PWM, either. One site that does is NotebookCheck (www.notebookcheck.net).


NotebookCheck – 14" Apple MacBook Pro (2023) review


If you scroll down to the section titled "Display – Mini LED panel at 120 Hz", and look in the table, in the row for PWM Frequency, you'll see some interesting data points.


  • The 13" M2 MacBook Pro has a PWM frequency of "117,780?" Hz.
  • The 14" M2 Pro MacBook Pro has a PWM frequency of "14,880" Hz.


Although they say that "The frequency of 14880 Hz is quite high, so most users sensitive to PWM should not notice any flickering," they also say that "Flickering occurs even at high brightness settings and may have an effect on the user during everyday use."


The 14"/16" MBP screens are superior to the MacBook Air and 13" MacBook Pro ones in that they have mini-LED backlighting which lets them potentially offer greater dynamic range when playing HDR content. But it looks like in this one respect (suitability for someone who is very sensitive to PWM), the 13"/15" Air and 13" MBP screens might be better.



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55 replies

May 30, 2023 2:24 PM in response to dialabrain

Listen guys before you attack someone trying to get help. You should be a little more constructive. Read the actual posts. Understand this is coming from folks who spend money with apple brand.

AlsoI captured all these screens just in case it is deleted. But there is an issue going on with the screens. It affects many people. Including my coworkers after we got a bunch of these products. If you suggest that we move to another brand per posts above, well thats just disappointing.

May 30, 2023 3:13 PM in response to ku4hx


I have a personal MacBook pro 14 and a Work MacBook Pro 16 Both have same issue.

My I7 Mac Book pro with retina screen and previous OS no issue at all.

Also I own another MacBook pro i5 and no issues at all.


Not asking apple users to do anything for except advice if anyone else came to a solution.

That is understood and seems to be very obvious.



May 30, 2023 9:12 PM in response to yegor78

I can't find any information on whether the 2014 MacBook Pros used PWM. The notebookcheck.net site is often a good source for PWM information, but it looks like they may not have been measuring it back then.


I did come across this table, which you might want to bookmark for future reference:

https://www.notebookcheck.net/PWM-Ranking-Notebooks-Smartphones-and-Tablets-with-PWM.163979.0.html

Jul 28, 2023 9:02 AM in response to Servant of Cats

Servant of Cats,


Thanks for your thorough answer. I’ve read a lot about PWM now, and it certainly could be a cause. What puzzles me is that the MacBook uses the same type of display as my iPad Pro, which usa a mini-LED screen also (I believe the iPad is from 2021, as is the MacBook).


My headaches/eye strain seemed to be getting better with the MacBook, but they are worse again. I will call Apple Support and also talk with my ophthalmologist next week about it.

Jan 3, 2024 9:56 AM in response to Grant Bennet-Alder

I dont recall exactly what I did but I searched on google and found many things I tried. Like using commands in the terminal to disable XDR and make settings to color.

Here is an interesting little discovery I made. I purchased another MacBook Pro as a gift for my girl. Expecting it to have same issue I was prepared to search the web again and make updates. When we booted up I had no issue looking at her new mac screen. So I gone ahead and reset all my settings to default factory but had an issue looking at my screen again. Very odd.

Feb 23, 2024 1:12 PM in response to yegor78

These new MacBook Pros Liquid XDR Displays are trash. Would it kill Apple to make an option to lower the color bit depth or to turn off dithering? Or whatever the issue may be, but all the new Apple silicon machines are a nightmare to look at for people with optical/ neurological sensitivities.

Not all Apple customers are looking for a beautiful fancy display, some of us just wanna get our work done without experiencing pain. Wish Apple was more considerate to their loyal customers that have always supported their company.

Jun 4, 2024 6:09 PM in response to CMac33

I did call Apple Support. The rep made suggestions such as changing the color profile. The suggestions did not disable the source causing my problem. 


I was polite when I told Apple's support rep their recommended solutions did not solve my issue. I was hung up on.


I've been a devoted Mac user for 35 years, a front-end web developer and programmer for 20+ years. 


If something simple such as color profile was my solution, I would have found the solution without calling Apple Support.

Jun 4, 2024 6:35 PM in response to yegor78

The devices that do not cause eye pain for you have Retina displays.


The Wikipedia page list all Apple models and their display's technology.


https://en.m.wikipedia.org/wiki/Retina_display


I have no problem with Retina displays either. I still have my 2011 iMac for comparison.


Liquid Retina does cause some eye strain. My issue with XDR is much worse than I experienced with Liquid Retina.

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MacBook Pro Liquid Retina XDR display hurts my eyes

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