Blocked email still coming through
I am getting emails from blocked senders. It's the same address. Even says in the email, "This message is from a blocked sender."
[Edited by Moderator]
iMac 24″, macOS 13.2
I am getting emails from blocked senders. It's the same address. Even says in the email, "This message is from a blocked sender."
[Edited by Moderator]
iMac 24″, macOS 13.2
There are a few reasons this can happen:
UPDATE: After following my above toggle switch solution, the problem is still happening. Even after the Apple tech person assured me the problem would be solved. I'm still getting messages in my Inbox that say "This message is from a blocked sender." Ugh. Back to the drawing board.
Why does apple even allow the messages to come through?!
You imagine incorrectly. My "rule" clearly says "Move to Trash." But they're still showing up in my Inbox.
Than it's not doing it's job and successfully tormenting it's users. This is the only email service that does this, and the issue is coming from a company with the biggest budgets to fix it.
The user to whom the reply was written to and refer to a Screen Capture below
So please keep thing in the correct Context
Buffsters wrote:
You imagine incorrectly. My "rule" clearly says "Move to Trash." But they're still showing up in my Inbox.
Technically, these are not rules created by the User ( @ Buffster )
I apologize I used the wrong term "rule". My response was to Luis S., who suggested the person had not set their toggle to "Move to Trash" when an email from a blocked sender comes in.
Didn't work for me. Running iMac M1, Sonoma 14.5. I may just switch to Gmail
My only two options…leave in the inbox or move to trash, which is checked…but it doesn’t! So frustrating!
SOLUTION: After an hour in chat with an Apple rep, and more time on the phone with someone in the tech department. I think I discovered the answer to this problem of "Blocked" addresses, which should be getting sent directly to Trash or Spam, showing up in the Inbox, with a message at the top saying, "This message is from a blocked sender."
First make sure that Mail-->Settings-->Junk Mail --> "Blocked" Tab is set to the following:
Then, this is the important part, under the "Mailbox Behaviors" tab, make sure the "Trust Junk mail headers in messages" is checked.
So far, it looks like messages from blocked senders are now going into the Trash bin. According to the Apple support person, this was the necessary toggle switch. He couldn't answer why this toggle switch even exists and defaults to being off.
Regards your explanation...
I received repeat emails from senders I've blocked. They are all spam. I will sometimes see two or three on the same day and all are in my Spam folder with "Message from blocked sender"
-Senders are NOT on my allow list
-Junk mail filtering IS turned on
-Timing is not an issue... I don't expect immediate results, but I don't expect to receive mail today from a sender I blocked yesterday
-The blocked sender is NOT in my Contacts
Bottom line... blocking senders just populates the Spam folder, not the Trash. And this is inefficient because Apple does not do a very good job of differentiating emails from occasional correspondents vs. true spam. So, I have to inspect the 100-150 'blocked' emails in my spam folder to ensure a false positive for spam is dropped in there.
Blocked email still coming through