Undo Disable and Delete not working

Question

Level 1

4 points

Undo Disable and Delete not working

When i go to icloud>manage account storage> messages>undo disable and delete, it just says "turning on" and doesnt do anything. I thought it was just taking a while but it says "turning on" for hours and doesnt do anything. My niece messed with my settings by accident but I cannot undo disable and delete. I dont want my messages that I have stored in icloud to delete after 30 days.

For context i have 4.85GB of imessage data and 374.4mb out of 5gb of storage used on my icloud. My phone is updated and I have tried restarting it. please help!!!

iPhone 11

Posted on May 30, 2023 9:00 PM

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Answer 1

TheLittles

Level 10

202,823 points

May 30, 2023 9:20 PM in response to amoria80

amoria80 Said:

"Undo Disable and Delete not working: [...]For context i have 4.85GB of imessage data and 374.4mb out of 5gb of storage used on my icloud. My phone is updated and I have tried restarting it. please help!!!"

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Answer 2

TheLittles

Level 10

202,823 points

May 30, 2023 9:36 PM in response to amoria80

amoria80 Said:

"Undo Disable and Delete not working: When i go to icloud>manage account storage> messages>undo disable and delete, it just says "turning on" and doesnt do anything.[...]"

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Troubleshooting Undo Disable and Delete:

Force Close This:

Close All Apps:

An app may not be responding. So, close all apps. Hold you finger down on the Bottom-left cornet. As you swipe to the top-left corner, the apps will pop up. Then, close all of these open apps, by sweeping up quickly for all apps.

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