Lost mode

if my request for activation lock was rejected and I receive this email, does this mean that I have lost mode activated?

iPhone XR

Posted on May 30, 2023 11:50 PM

Reply
2 replies

May 31, 2023 12:03 AM in response to bratu209

This means you ownership of the device could not be established.



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.


May 31, 2023 12:03 AM in response to bratu209

Turn off Lost Mode on an iPhone, iPad, iPod touch or Apple Watch


When you find your lost device, do either of the following to turn off Lost Mode:

  • Enter your passcode on the device.
  • In Find My iPhone on iCloud.com, click All Devices, then select the device that is in Lost Mode. Click Lost Mode, click Stop Lost Mode and then click Stop Lost Mode again.

Note: If you had any cards suspended when you put your device in Lost Mode (credit or debit cards for Apple Pay, student ID cards or Express Travel cards), when you turn off Lost Mode and sign back into iCloud, you can use them again.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.