emails not deleting on computer

If I delete an email on my iPhone, it does not delete it on my laptop or desktop Mac.


Posted on May 31, 2023 8:07 AM

Reply
2 replies

Jun 1, 2023 12:41 PM in response to jlykins78

Hello jlykins78,


Here are some steps to help:

• Are you finding the issue is only when deleted on your iPhone, or does the same thing happen when deleting from another device?

• When you receive an email on one device, do you also receive the email on your other devices?

• If you delete an email from the email providers webmail, do you see the deletion on your other devices also?

• Make sure each device is connected to the internet by cellular data, Wi-Fi, or Ethernet cable, so that the email server can contact the device to sync any changes.


These questions can help to determine where the issue may be originating, which can help to resolve the issue.

Once you determine where the disconnection is from, you'll also want to check the email settings to make sure each email account on each device is set up properly. The email set-up tool, on this page, Mail - Official Apple Support, can help to determine all settings are correct.


More info on deleting emails: Delete emails on your iPhone or iPad - Apple Support


For additional assistance, verify with your email provider.


Take care!





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

emails not deleting on computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.