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Commonman52 Author

Level 1

5 points

Problem with "Contacts"

Using a MacBook Air using MacOS Monterey 12.6.6

New Contact disappears when entering the company name. Software is up to date.

MacBook Air 13″, macOS 12.6

Posted on May 31, 2023 7:43 AM

Top-ranking reply

Old Toad

Level 10

210,657 points

Posted on May 31, 2023 3:16 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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Problem with "Contacts"

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