I got a Apple Platform Security alert saying my PC has been blocked for security reasons

Has anyone had their computer blocked by Apple Platform Security because my iPad was infected by trojan Spyware. It says contact a engineer at 888*** they can walk me through the removal process and don't get on any other device until this is fixed. This will prevent identity theft and will unlock access to my iPad. I don't believe it.


[Edited by Moderator]

iPad (7th generation)

Posted on May 31, 2023 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2023 1:01 PM

As said before, these are scams and there is nothing to fix. They want your money by scaring you into believing that you have a problem. Just like with the many scam emails you get, just delete and move on. Under no circumstances should you call a number and give them your Apple ID Password or financial information. With the Apple ID and Password, they could lock you out of your own device.

20 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I got a Apple Platform Security alert saying my PC has been blocked for security reasons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.