Trackpad not working, not clicking, & Keyboard not working except power button after sleep

Trackpad not working, not clicking, & Keyboard not working except power button after sleep, backlight is off

need restart every time, after restart is back to normal, but if the mac sleep it will happened again,

restarting every sleep is not solution.

already to downgrade to reset but still not working

MacBook Air, macOS 12.6

Posted on Jun 1, 2023 12:02 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2023 7:33 AM

If this is an Intel Mac, reset NVRAM and SMC:

Reset NVRAM on your Mac - Apple Support

Reset the SMC of your Mac - Apple Support


Then boot into Safe Mode, and then reboot normally: Start up your Mac in safe mode - Apple Support


If that fails…


Contact Apple Support. Use the Support link in the lower left corner of this webpage, and chat or call as available.





1 reply
Question marked as Top-ranking reply

Jun 1, 2023 7:33 AM in response to rifannn

If this is an Intel Mac, reset NVRAM and SMC:

Reset NVRAM on your Mac - Apple Support

Reset the SMC of your Mac - Apple Support


Then boot into Safe Mode, and then reboot normally: Start up your Mac in safe mode - Apple Support


If that fails…


Contact Apple Support. Use the Support link in the lower left corner of this webpage, and chat or call as available.





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Trackpad not working, not clicking, & Keyboard not working except power button after sleep

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