Security check
While doing a security check my iPhone says it's "unable to gather sharing information."
My phone is up-to-date and I've tried at least a dozen times.
iPhone SE, iOS 16
Question marked as
User profile for user:
Jaym_8
User level:
Community Specialist
Hello HelpTecchallenged,
If the Safety Check function is not working, first make sure the device is running the current version of software. You can check for available updates in Settings > General > Software Update.
Stop sharing with people and apps with Safety Check on iPhone
You'll also want to make sure you have all the apps that Safety Check needs to review for sharing installed on the device. The apps it needs to review for sharing information are Health, Home, Calendar, Find My, Notes, and Photos. If you have removed any of these apps from the device, reinstall them from the App Store then try running the check again.
How Safety Check on iPhone works to keep you safe
If the Safety Check function is still unable to complete, you'll want to contact Apple to report the issue: Get Support
Cheers!
