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I can't add a card to Apple Wallet

I am trying to add a card to my wallet and I need a verification code


[Re-Titled by Moderator]

iPhone SE, iOS 16

Posted on Jun 1, 2023 3:11 PM

Reply
12 replies

Jun 1, 2023 3:18 PM in response to Lisa4738

I noticed that you haven't mentioned any steps you've taken so far. So, let's start by checking a few things.


Firstly, ensure that your iPhone SE is connected to a stable internet connection. Wallet verification codes are typically sent via SMS or email, so a reliable internet connection is necessary to receive them. Additionally, make sure that you have a valid and active phone number or email address associated with your Apple ID, as this is where the verification code will be sent.


If you've already confirmed the above and you're still not receiving the verification code, there are a few troubleshooting steps you can try. Start by restarting your iPhone SE, as this can sometimes resolve temporary glitches. Next, double-check your spam or junk folders in your email account, as sometimes verification emails can end up there.


If the issue persists, you can try removing and re-adding the card to your Wallet. To do this, go to the Wallet app, tap on the card you want to remove, and then tap on the three-dot menu in the top-right corner. Choose "Remove This Card" and confirm the removal. Once done, try adding the card again and see if it prompts you to enter the verification code.


If you're still encountering difficulties, it would be helpful to reach out to Apple Support directly. They have dedicated experts who can provide personalized assistance and guide you through the troubleshooting process. You can contact them through the Apple Support website or use the Apple Support app for a more convenient experience. You can contact them directly by selecting the "Support" link at the bottom left-hand side of this forum's web page.

Jun 8, 2024 6:07 PM in response to latz227

Apple is not a bank and cannot verify an account. Only the issuing bank can verify an account. You need to ask the bank that issued and services your card. Apple is not a bank and cannot verify an account. Only the issuing bank can verify an account.


>>Adding additional verification


A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file.


A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch

app.<<


Card provisioning security overview - Apple Support


Jun 1, 2023 3:19 PM in response to Lisa4738

When adding a card to Apple Wallet, a verification code is often required for security purposes. Here’s how you can obtain it:


1. Go to your Wallet app and attempt to add your card.

2. As part of the process, you’ll be asked to verify your card. This is usually done through a text message, email, or a call from your bank or card issuer.

3. Choose the method that works best for you.

4. You will receive a verification code through the method you selected. Enter this code into the Wallet app to complete the process.


If you do not receive a verification code, or if you’re having trouble with this process, you may need to contact your bank or card issuer directly. They can assist you with the verification and help resolve any issues.

I can't add a card to Apple Wallet

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