Update apple ID settings requires old phones password

When I try to update Apple Id Settings :


It requires me to enter passcode which I used to unlock my lost Iphone.



Is there any workaround for this?


I'm not able to change some stuff if i don't update Apple ID settings.


Posted on Jun 2, 2023 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 7:27 AM

You can contact Apple but I suspect your next step is account recovery:


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



5 replies
Question marked as Top-ranking reply

Jun 6, 2023 7:27 AM in response to temo211

You can contact Apple but I suspect your next step is account recovery:


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



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Update apple ID settings requires old phones password

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