All emails going directly to trash on my iphone
why are my emails going directly to trash on my 14 Pro Max? I have aol and cant get it to change. Need help
iPhone 14 Pro Max, iOS 16
why are my emails going directly to trash on my 14 Pro Max? I have aol and cant get it to change. Need help
iPhone 14 Pro Max, iOS 16
Hello sparkkle,
Thanks for choosing the Apple Support Communities. We see your emails are going to trash on your iPhone.
To start, we would want to make sure this is only happening on the iPhone. To do this, check your email on the AOL website and have a test email sent to see if the same thing occurs there. If so, we suggest contacting AOL Support to see if you have any mail rules set up that would send the mail to trash: AOL Help
If it is not happening on the AOL website, we suggest removing then re-adding your mail account by following: Add and remove email accounts on iPhone - Apple Support
Once you re-add the mail account, test again and see if the issue is resolved.
We hope this helps.
Cheers!
Hello sparkkle,
Thanks for choosing the Apple Support Communities. We see your emails are going to trash on your iPhone.
To start, we would want to make sure this is only happening on the iPhone. To do this, check your email on the AOL website and have a test email sent to see if the same thing occurs there. If so, we suggest contacting AOL Support to see if you have any mail rules set up that would send the mail to trash: AOL Help
If it is not happening on the AOL website, we suggest removing then re-adding your mail account by following: Add and remove email accounts on iPhone - Apple Support
Once you re-add the mail account, test again and see if the issue is resolved.
We hope this helps.
Cheers!
All emails going directly to trash on my iphone