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screen not working properly

Updated phone to iOS 16.5 phone screen has stopped working properly. Cannot use P or the backspace on my keyboard properly and there is a slight dead spot near the top right hand corner. Have hard reset multiple times but not working

iPhone 12

Posted on Jun 4, 2023 4:45 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2023 4:52 AM

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen (remove any obstacles, if present), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Jun 4, 2023 4:52 AM in response to DaniAkehurst

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen (remove any obstacles, if present), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

screen not working properly

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