Why is the login to Apple ID on my iPhone 11 Pro Max is greyed out

in settings: my name- Apple ID, iCloud+, Media & Purchases is greyed out and I cannot tap on it to check on anything.

why?

and how can I fix this?


because…

I’m thank you in advance!

jamie

iPhone 11 Pro Max, iOS 16

Posted on Jun 6, 2023 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 8:36 AM

Hello Jr-MMflt,

Thank you for posting to the Apple Support Communities. 


First try to update and restart your device:



This could also be expected behavior if you have Screen Time restrictions enabled for your iOS device: Use Screen Time on your iPhone, iPad, or iPod touch


Also, if your iPhone was provided by a school or employer, they may have restrictions set. Contact the IT department or administrator:

Get started with a supervised iPhone or iPad - Apple Support


If you are noticing unexpected behavior, please contact Apple Support directly for more help. 


All the best! 



1 reply
Question marked as Top-ranking reply

Jun 8, 2023 8:36 AM in response to Jr-MMflt

Hello Jr-MMflt,

Thank you for posting to the Apple Support Communities. 


First try to update and restart your device:



This could also be expected behavior if you have Screen Time restrictions enabled for your iOS device: Use Screen Time on your iPhone, iPad, or iPod touch


Also, if your iPhone was provided by a school or employer, they may have restrictions set. Contact the IT department or administrator:

Get started with a supervised iPhone or iPad - Apple Support


If you are noticing unexpected behavior, please contact Apple Support directly for more help. 


All the best! 



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Why is the login to Apple ID on my iPhone 11 Pro Max is greyed out

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