You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Possible Kernel Panic crash?

So my iMac just restarted itself after I left it in sleep mode, and this window popped up indicating that it possibly crashed because of a panic, I am not sure because this has happened to me before without a reporting window and I didn't think much of it.


Thanks,

iMac 27″, macOS 13.4

Posted on Jun 7, 2023 10:06 AM

Reply
2 replies

Jun 7, 2023 2:53 PM in response to ields

ields wrote:

So my iMac just restarted itself after I left it in sleep mode, and this window popped up indicating that it possibly crashed because of a panic, I am not sure because this has happened to me before without a reporting window and I didn't think much of it.


Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN

all known to cause issues on the macOS


disconnect all third party peripherals that are not mission critical.



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support



SEP means Secure Enclave Processor



Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may or may not kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support




I would suspect hardware fault. Take it to an Apple Store or Certified Repair (AASP) center for evaluation.


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support







Possible Kernel Panic crash?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.