My emails are bouncing back to senders
I am not getting my emails and had someone call me to tell me that he sent me an email that was sent back to him
iPad 2
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User profile for user:
Ali_E1
User level:
Community Specialist
Hello Soleillaurelcanyon,
An email could bounce back for a few different reasons, the biggest reason being a typo in the email address. Is the sender sure that he sent it to the correct email address? When a sender gets an email bounce from a correctly typed email address, the issue is typically with the server or email provider and occurs before it ever even gets a chance to touch your iPhone or iPad. You may need to reach out to your provider.
If your email is an iCloud email address, the "Things to check first" in this article will help by checking things that could potentially cause this issue: If iCloud Mail isn't working - Apple Support
1. Check the system status of iCloud Mail.
2. Check that you turned on iCloud Mail:
* On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online.
* On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on.
3. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud.
4. Make sure that you're using the latest version of software on your device.
All Our Best.