Frustrating message on iPad and iPhone: Update Apple ID settings

My wife is a family member on my Apple account. Both her iPhone and iPad show a problem in settings: "Update Apple ID settings. Some account services will not be available until you sign in again." I have seen several threads with the same problem and most have no solution and any I tried did not work. I have done the following:

Changed id email and password

Added more iCloud storage

Signed out and in of account

Rebooted

Ensured current operating system.

The devices are iPad Air 5 and iPhone XS. Is this a bug in the operating system or is there a solution? Why is there no indication of what needs to be updated? I would be grateful for any ideas.

iPad Air 2

Posted on Jun 7, 2023 12:22 PM

Best reply

Limnos

Level 10

411,463 points

Posted on Jun 7, 2023 12:28 PM

Read the document:

Manage Apple ID settings on iPhone - Apple Support

- Make sure you are signed into your account

- Verify payment method(s) and billing address as described in Add a payment method to your Apple ID - Apple Support . Items in red have problems.

- If you're using other Apple IDs with services such as Messages or the App Store, make sure those are signed in too.

Other things to try:

- Check that there isn't an issue with Apple's servers: Apple - Support - System Status

- Try restarting your device.

- Check your software is up to date.

If you still have questions or problems:

To contact Apple, click here --> Choose your country or region - Official Apple Support

Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

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Frustrating message on iPad and iPhone: Update Apple ID settings

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