Local Network request.

Hi chrispy1953,

Just to confirm, do you have any issues connecting that device to other Wi-Fi networks, or just that specific one? Do you receive any error messages when this happens? If so, what does the error say?

The above details will help us plan how to proceed.

If you're unable to connect to Wi-Fi on your device, please check out this link, which has some information that may help correct Wi-Fi connection issues: If your iPhone or iPad won't connect to a Wi-Fi network

1. Make sure that your router is on and that you're within range

If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.

If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

5. Check your cables and connections

If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart

Restart your iOS or iPadOS device.

Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue.

7. Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Get more help

* If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.

* Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.

* Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.

Thanks!

I'm having the *exact* same problem with the MyNextbase app and connecting my dash cam via WiFi to my iPhone 14 Pro (running iOS 16.6). In the iPhone's WiFi networks menu, it shows that I'm connected to the dash cam, but the app continually says it fails to connect the dash cam to my iPhone via WiFi. I have no problem with an iPhone 13 (running iOS 15.6.1).

Likewise, I checked the MyNextbase app permissions, and the Local Networks option isn't available. I believe this is the root of the problem.

I've contacted Nextbase about this, and they've been surprisingly responsive. Since yesterday (8/2) we've discovered that Local Networks isn't available as an option in the app permission settings. The latest from Nextbase is that they asked me whether I use a VPN, anti-virus software, or CarPlay. I said I use CarPlay, but it's wired, and the issue persists whether I'm using CarPlay or not. I haven't heard back from Nextbase yet, so hopefully they'll have a suggestion soon.

Perhaps Apple will speed it up if they read or monitor these forums. At the moment; while the cam works perfectly; it does function on the basis it is sold therefore IMO not fit for purpose. Just have to wait I guess.

I have the same problem with my iPhone 14 Pro running iOS 17.0.3, but it works fine on my iPad running iPadOS 17.0.3. I have contacted Nextbase and they are looking into it, but given everyone else's comments, they likely will not find a solution. I think it is an Apple problem, but not sure how to get them to address it.

I have a iPhone 15 pro max having the same issue the phone will not connect to the Nextbase 622GW, contacted Nextbase and they said I might have to send the camera to them. But now reading all these messages I don't think that it's a Nextbase issue..... Apple are you going to sort out this issue many of us have?

I am having the exact same problem myself!! Have you had any updates regarding this? :)

Nextbase have had all the information that they asked for including screenshots. Email reply said the app development team are looking into it and will be in contact when an update is available.