Good day, I have a problem with a purchased ringtone not showing up. It shows on my phone under Music and downloaded music. It DOES NOT appear in the Settings > sounds & Haptics > Ringtones. I have clicked Check for purchased Downloaded Ringtones multiple times. How do I make this my default ringtone? iPhone 12 Pro Max, iOS 16.5, please can you assist me?
Hello anneke34,
Based on what you've told us it sounds like you may have purchased a song and not a tone. you can learn how to purchase tones and set them as ring or text tones here: Use tones and ringtones with your iPhone or iPad - Apple Support
If you'd like to request a refund, you can do that here: Request a refund for apps or content that you bought from Apple - Apple Support
Thanks.
Hello anneke34,
Based on what you've told us it sounds like you may have purchased a song and not a tone. you can learn how to purchase tones and set them as ring or text tones here: Use tones and ringtones with your iPhone or iPad - Apple Support
If you'd like to request a refund, you can do that here: Request a refund for apps or content that you bought from Apple - Apple Support
Thanks.
Purchased Ringtone
