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My Apple ID has been compromised and need to create a new iCloud email address.

Can I create a new Cloud ID since my original has been compromised?

Posted on Jun 8, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 9:23 AM

Addressing the immediate problem:

If you think your Apple ID has been compromised - Apple Support


Consider that an AppleID account is intended to be used for life. If you need to change the primary email address that identifies your account, or your secondary (recovery) email addresses or trusted telephone numbers, you simply need to update your AppleID account as necessary.


Change your Apple ID - Apple Support

Change your Apple ID password - Apple Support

What to do after you change your Apple ID or password - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support


Few of us will have the luxury of forever keeping the same email addresses or telephone numbers - sometimes these needing to be changed for a variety of reasons. However, updating our AppleID account, maintaining access to our data and purchases, is easy and relatively straightforward - accommodating life’s many changes as they occur. Using a completely different AppleID account can introduce many complications and issues, not limited to losing access to paid Apps, subscriptions and services - these being forever tied to the AppleID account from which they were purchased.


If you do wish to change and use an entirely different AppleID, first ensure that you have disabled the Activation Lock that will otherwise cause difficulties in the future. You can disable the Activation Lock by disabling the Find My service from iPad/iPhone settings before trying to use a different AppleID account:

Settings > [Your Name / AppleID] > Find My > Find My iPad - set to OFF


Having disabled the Activation lock, you can now sign-out from your old AppleID:

Settings > [Your Name / AppleID] > Sign Out


Presumably you’ll want to keep any iCloud data that is locally stored on your iPad. If so, accept the opportunity to keep a local copy of your data (e.g., Calendar, Contacts, Notes, Keychain Passwords etc.) - as otherwise this data will be wiped from your iPad as you sign-out from iCloud. 


Also ensure that you have signed-out from Messages and FaceTime:


  • Settings > Messages > Send and Receive > [AppleID] - scroll to the bottom where you will find your signed-in AppleID highlighted in blue text; tap and select Sign Out


  • Settings > FaceTime > [AppleID] - again, scroll down the page to find your signed-in AppleID highlighted in blue text; tap and select Sign Out



After signing out, a restart of your iPad/iPhone is recommended:

Restart your iPad - Apple Support

Force restart iPhone - Apple Support


After restarting, you can sign-in to your new AppleID account from iPad settings - and also sign-in to Messages and FaceTime if necessary. Any iCloud data that you saved to your device during the previous sign-out will be merged with your new AppleID account.

4 replies
Question marked as Top-ranking reply

Jun 8, 2023 9:23 AM in response to photodog13

Addressing the immediate problem:

If you think your Apple ID has been compromised - Apple Support


Consider that an AppleID account is intended to be used for life. If you need to change the primary email address that identifies your account, or your secondary (recovery) email addresses or trusted telephone numbers, you simply need to update your AppleID account as necessary.


Change your Apple ID - Apple Support

Change your Apple ID password - Apple Support

What to do after you change your Apple ID or password - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support


Few of us will have the luxury of forever keeping the same email addresses or telephone numbers - sometimes these needing to be changed for a variety of reasons. However, updating our AppleID account, maintaining access to our data and purchases, is easy and relatively straightforward - accommodating life’s many changes as they occur. Using a completely different AppleID account can introduce many complications and issues, not limited to losing access to paid Apps, subscriptions and services - these being forever tied to the AppleID account from which they were purchased.


If you do wish to change and use an entirely different AppleID, first ensure that you have disabled the Activation Lock that will otherwise cause difficulties in the future. You can disable the Activation Lock by disabling the Find My service from iPad/iPhone settings before trying to use a different AppleID account:

Settings > [Your Name / AppleID] > Find My > Find My iPad - set to OFF


Having disabled the Activation lock, you can now sign-out from your old AppleID:

Settings > [Your Name / AppleID] > Sign Out


Presumably you’ll want to keep any iCloud data that is locally stored on your iPad. If so, accept the opportunity to keep a local copy of your data (e.g., Calendar, Contacts, Notes, Keychain Passwords etc.) - as otherwise this data will be wiped from your iPad as you sign-out from iCloud. 


Also ensure that you have signed-out from Messages and FaceTime:


  • Settings > Messages > Send and Receive > [AppleID] - scroll to the bottom where you will find your signed-in AppleID highlighted in blue text; tap and select Sign Out


  • Settings > FaceTime > [AppleID] - again, scroll down the page to find your signed-in AppleID highlighted in blue text; tap and select Sign Out



After signing out, a restart of your iPad/iPhone is recommended:

Restart your iPad - Apple Support

Force restart iPhone - Apple Support


After restarting, you can sign-in to your new AppleID account from iPad settings - and also sign-in to Messages and FaceTime if necessary. Any iCloud data that you saved to your device during the previous sign-out will be merged with your new AppleID account.

Jun 8, 2023 10:42 AM in response to photodog13

If the email account that was compromised was the iCloud email address associated with the account then the entire account is compromised since getting into the email is the same as getting into your account. I think you could create a new Apple Account and use the iCloud email address for that as the email address for the one that was compromised but this is starting to get horribly circular and complicated. Frankly you are better off just using a third party email address for your main account, or dealing with the compromised aspect of that account.


Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."



My Apple ID has been compromised and need to create a new iCloud email address.

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