iMessage and FaceTime
Have there been any recent issues regarding failure to sign in to iMessage and FaceTime? My iPad recently has been updated and the server fails to respond.
iPad Air 3, iPadOS 16
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There are no recent issues but you can face some issues when activating FaceTime? See this instructions in order to check if you can fix this yourself
Check your device settings
- Make sure that you’re connected to a cellular data or Wi-Fi network.
- If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
- Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
Turn off and restart iMessage and FaceTime
- Go to Settings > Messages and turn off iMessage.
- Go to Settings > FaceTime and turn off FaceTime.
- Restart your device:
- Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
- Make sure that your device has the latest version of iOS or iPadOS.
- If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
- Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
- Contact Apple Support.