You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hello, my Brother's phone screen recently broke, so he got a new one. However, the touch screen won't work so I can't click anything. Also, when I plug it into my Mac I can't click "Trust" so I am stuck on what to do... I was thinking I could use iTunes because I read something about that but the iPhone won't trust my Mac because it does not have the same iCloud account. My Brother does not have a Mac so he won't be able to do it.
Ottobunny wrote:
Hello, my Brother's phone screen recently broke, so he got a new one. However, the touch screen won't work so I can't click anything.
Backups must occur before catastrophes.After a catastrophe it’s too late.
If your brother performed a backup, the replacement iPhone can be restored from that. Without a backup, all his data not stored elsewhere is gone.
Ottobunny wrote:
Hello, my Brother's phone screen recently broke, so he got a new one. However, the touch screen won't work so I can't click anything.
Backups must occur before catastrophes.After a catastrophe it’s too late.
If your brother performed a backup, the replacement iPhone can be restored from that. Without a backup, all his data not stored elsewhere is gone.
Okay, thank you! Would I have to sign in with the same Apple ID on the new iPhone?`
Absolutely. An Apple ID belongs to exactly one person - for life - at least while that person remains in the current country.
iPhone screen broken, how can I transfer data to a new one??
