They charge me twice from my credit card

My visa credit card was charged twice for $21.76


[Image Edited by Moderator to Remove Personal Information]

iPhone 12, iOS 14

Posted on Jun 8, 2023 5:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 6:20 PM

KJulia1010 Said:

"They charge me twice from my credit card: My visa credit card was charged twice for $21.76 [...]They charge me twice and I would like to know why they charge me twice I did not have enough funds in my Visa Chase card I have proof with this picture"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

Jun 8, 2023 6:20 PM in response to KJulia1010

KJulia1010 Said:

"They charge me twice from my credit card: My visa credit card was charged twice for $21.76 [...]They charge me twice and I would like to know why they charge me twice I did not have enough funds in my Visa Chase card I have proof with this picture"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

They charge me twice from my credit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.