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I cannot click on my name in settings

I cannot click on my name in settings


my name in the settings is gray , and I cannot click on my name I also cannot use Apple ID when signing into apps

iPhone 13, iOS 16

Posted on Jun 8, 2023 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 8:06 PM

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jun 8, 2023 8:06 PM in response to Gracebigbylovescharlotte

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


I cannot click on my name in settings

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