Need to upgrade storage. "Account has been disabled in the App Store and iTunes." Please advise how to resolve. Thank you.

Need to upgrade storage capacity of iPhone5S, so I can download new apps. Window pops up: "Your account has been disabled in the App Store and iTunes." Need assistance, please.

iPhone 5, iOS 10

Posted on Jun 9, 2023 11:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2023 12:08 PM

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

2 replies
Question marked as Top-ranking reply

Jun 9, 2023 12:08 PM in response to 2023R8V10Spyder

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

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Need to upgrade storage. "Account has been disabled in the App Store and iTunes." Please advise how to resolve. Thank you.

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