MacBook Pro shuts down when starting from the (not fully charged) battery

I have a MacBook pro from 2009 (2,8 GHz Intel Core 2 Duo, 8 GB 1067 MHz DDR3, Crucial MX500 SSD, NVIDIA GeForce 9600M GT 512 MB).

Many times when starting up from battery the system shuts down prematurely unless the battery is fully charged. When the battery is not fully charged this happens even when the charger is plugged . But when the battery is fully charged it never happens.

I have replaced the battery with a new one but this problem still exists.

I have done SMC and NVRAM reset but it didn’t help. I see some other people reported the same issue but no one could figure out the issue. I did AHT test and it didn’t detect any hardware issues.

Can somebody tell me why this is happening?

MacBook Pro 17″, macOS 10.13

Posted on Jun 10, 2023 8:59 AM

Reply
4 replies

Jun 10, 2023 9:54 PM in response to SohoSoho

Did you calibrate the battery as instructed by NuPower? This involves charging the battery to 100% and keeping the charger on it for at least two hours. Then disconnect the charger and use the laptop until the laptop powers off when the battery reaches 0%. Reconnect the power adapter and let it charge to 100% once more.


Even though OWC, a respected supplier of third party Apple accessories & parts, sells NuPower batteries....over the years I have had a lot of these batteries fail prematurely. Unfortunately the quality of third party Lithium batteries is extremely poor even when purchased from a respected vendor (yes B&H is a respected vendor).


Try removing the battery and only using the power adapter to see how the laptop works without the battery. This eliminates the battery from the equation and hopefully the charging circuitry on the Logic Board.


Most times I would not expect a battery to cause such an issue when using the power adapter....especially if you have tried two different batteries. I suspect some other sort of hardware issue. I'm not completely ruling out the battery or battery related issue like an issue with the charging circuitry on the Logic Board. You usually want to start disconnecting things to discover what if anything may be causing the problem.


It also helps to boot from known good external media to quickly eliminate any issues with the OS and installed software on the main internal boot drive and also any possible issues with the internal SSD. Unfortunately a 2009 model does not have access to Internet Recovery Mode (unless it is possibly a Late-2009 model running macOS 10.12.6+). If you have a spare external USB drive, then you could try installing macOS to the external drive and see how the laptop behaves while booted to the external USB drive containing a full macOS installation (avoid installing third party apps or restoring from backup).


You can try booting into Safe Mode to see if that makes any difference. If Safe Mode works fine, then it may indicate an issue with some third party software, or it may indicate a GPU issue as I alluded to previously.

Jun 10, 2023 8:47 PM in response to SohoSoho

Remove the battery and see how the laptop works with just the power adapter connected. Most likely the battery is at fault since a battery, especially a third party battery is the weakest link. Of course there may be some other hardware issue with the laptop. You can try running the Apple Diagnostics to see if any issues are detected although you will more than likely need to disregard any battery issues since many third party batteries will cause a diagnostic error even when the battery is brand new & healthy.


I also have to consider the possibility the battery charge level has nothing to do with this problem. The 15" & 17" models tend to have a lot of GPU failures which can show up other than just graphical anomalies on the screen. The laptop should boot just fine without the battery being installed.

Jun 10, 2023 9:17 PM in response to HWTech

Actually it does boot up when the battery is fully charged and plugged. It also boots up when the battery is fully charged and unplugged. My first thought was the battery was broken so I bought another Nupower battery from B&H photo. I should also mention both batteries are third party (Nupower) that I bought from B&H, but I also remember when I change the battery first time in 2017 it was working fine.

Jun 10, 2023 10:32 PM in response to HWTech

Thanks for the info. I hope it’s not the charging circuit but I know that’s possible. I didn’t mention that the chance that it shuts down during startup is more when the charge is lower (even when it is plugged) like when it’s over 80% charged it’s very unlikely that it shuts down but when it’s lower than 50% it’s very likely. I’m not sure how the charging circuit works but I thought it was more likely the battery issue and I bought a new battery which didn’t help with the problem. I also calibrated the new battery as it was instructed in the user manual. Actually I was surprised how the computer stayed on until the battery discharged completely (0%) and I thought the issue was resolved with the new battery but once I recharged the battery and turned it on at 30% it died before it booted up.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro shuts down when starting from the (not fully charged) battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.