email issue
My junk and trash folders are gone on my iPhone 13
My junk and trash folders are gone on my iPhone 13
Hi lindafromamityville,
The first step in investigating this concern is to ensure that those mailboxes are enabled in your Mail settings. The support article Organize email in mailboxes on iPhone covers where to find those settings and how to enable or disable specific mailboxes:
"To organize your mailboxes, tap in the upper-left corner, tap Edit, then do any of the following:
If those mailboxes are not enabled in the list, use the steps for "Create a new mailbox" to select the option from the list to add it. If it's already added, try restarting your iPhone to see if the option displays the next time Mail is loaded.
Regards.
Hi lindafromamityville,
The first step in investigating this concern is to ensure that those mailboxes are enabled in your Mail settings. The support article Organize email in mailboxes on iPhone covers where to find those settings and how to enable or disable specific mailboxes:
"To organize your mailboxes, tap in the upper-left corner, tap Edit, then do any of the following:
If those mailboxes are not enabled in the list, use the steps for "Create a new mailbox" to select the option from the list to add it. If it's already added, try restarting your iPhone to see if the option displays the next time Mail is loaded.
Regards.
email issue