final cut pro freezing video in viewer

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Level 1

4 points

final cut pro freezing video in viewer

Hello, just in the last day the video Im editing in finalcut has been freezing in the viewing screen. It keeps happening every few minutes. I have screen recorded it but not sure how to attach to this message unfortunately. I have to quit and open final cut again. Nothing else seems to make it respond. And I dont know if its related at all but chrome stopped functioning too for a minute and when I tried to screen record that in Quicktime, the video ended up just catching a green screen. Chrome starting working again though. Ive just shut down my computer, its only about 9 months old and never had any issues. Any ideas?? Thanks!!

MacBook Pro 14″, macOS 12.3

Posted on Jun 10, 2023 8:20 PM

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Answer 1

Top-ranking reply

Ian R. Brown

Level 7

24,133 points

Jun 10, 2023 11:04 PM in response to girrrl

Try deleting the preferences.

Hold down the option and command keys as you launch FCP until a window appears.

Click Delete Preferences.

FCP will open with a new untitled Library so you will have to navigate to the project you were working on.

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Answer 2

Jun 11, 2023 12:20 AM in response to Ian R. Brown

As Tom said, deleting preferences is always worth a try.

But you also mentioned… Chrome. Its own “keystone” daemons are known to hog the system videotoolbox and cause serious problems for video applications.

See https://chromeisbad.com for an explanation and what to do completely remove the keystone things.

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Answer 3

Tom Wolsky

Level 10

152,780 points

Jun 11, 2023 4:54 AM in response to girrrl

Please post an EtreCheck report https://etrecheck.com giving the application Full Disk Access in Privacy & Security System Settings. Copy the report and use the Add Text button to paste the result into reply box.

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Answer 4

girrrl Author

Level 1

4 points

Jun 10, 2023 8:41 PM in response to girrrl

Im going to restart my computer again but I just closed final cut and reopened and now the whole viewer is just a green screen...

edit:

Ive dragged a new clip into my timeline and it seems to be affected when I apply Effects to it, but the previous clip is fine with effects on.

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Answer 5

girrrl Author

Level 1

4 points

Jun 11, 2023 3:13 AM in response to Ian R. Brown

Thank you for replying :) I've just tried deleting preferences and it opened with a blank library but still doing the green screen when I open my project. It seems to be selective about which parts, some of it is green screen and some of it isnt which is really weird, even if the edits are from the same raw clip. I crossfade between edits and the video comes back just during the crossfade. It also exports with the green screen parts which is stressing me D:

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Answer 6

girrrl Author

Level 1

4 points

Jun 11, 2023 3:10 AM in response to Luis Sequeira1

Ill have a read of that! I edit videos every week, do you recommend not using chrome at all anymore?

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final cut pro freezing video in viewer

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