I have airpods pro gen 2, whn i plug it no sound of charging, and it doesnt show the actual charge, i had to forget device abd reconnect to see how much the charge is, when i plug it the orange light is there for seconds and disappear. When i go to setting and click the airpods pro icon, i cant see the charge of the case.
Hey Saifan666,
It looks like you checked out the article about firmware updates for AirPods. Great job making sure the firmware is updated to the latest version.
We'd like to share another relevant article that may help with your issue. Check out this article and let us know if it helps: If your AirPods won’t charge - Apple Support
Also, try resetting your AirPods:
How to reset your AirPods and AirPods Pro - Apple Support
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info buttonnext to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step.
5 . Put your AirPods in their charging case, and keep the lid open.
6 . Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7 . Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
If the issue persists, we recommend that you get in touch with Apple Support team next: Apple Support
Cheers!
Hey Saifan666,
It looks like you checked out the article about firmware updates for AirPods. Great job making sure the firmware is updated to the latest version.
We'd like to share another relevant article that may help with your issue. Check out this article and let us know if it helps: If your AirPods won’t charge - Apple Support
Also, try resetting your AirPods:
How to reset your AirPods and AirPods Pro - Apple Support
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button
* If your AirPods don't appear there, continue to the next step.
5 . Put your AirPods in their charging case, and keep the lid open.
6 . Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7 . Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
If the issue persists, we recommend that you get in touch with Apple Support team next: Apple Support
Cheers!
Hi Saifan666,
Thanks so much for letting us know. We want to get you some additional assistance with that. Please contact Apple Support for help. You may be able to reach them here: Get Support
Thanks!
I tried multiple times, nothing happens also i cant find the airpods case in FIND MY app, before i could see and use the camera to find but now i cant. Also the case sound button is greyed
Airpods pro gen 2 charge
