You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Susan Pemble Author

Level 1

9 points

TCM app stops recognizing TV Provider

The TCM app on my Apple TV stops recognizing my TV Provider (Spectrum). I use this app every day; today it tells me I am "Not Authenticated" when I try to watch a movie, even though my TV Provider's logo is displayed within the TCM app in the upper left corner of the screen and I have verified that I'm logged in to Spectrum and can watch content in that app. In the Apple TV Settings for the TCM app I have selected ALWAYS allow TCM to access my TV Provider.

Apple TV HD, tvOS 16

Posted on Jun 11, 2023 6:38 AM

Top-ranking reply

Susan Pemble Author

Level 1

9 points

Posted on Jun 11, 2023 12:03 PM

The TCM support people told me to uninstall the WatchTCM app and reinstall it, and that fixed the problem. Very annoying but a simple solution.

View in context

TCM app stops recognizing TV Provider

Similar questions