Asking PUK
I woke up in the morning and found my iPhone asking for a PUK code. Was my iPhone hacked or was it a nightly update?
iPhone 8 Plus, iOS 16
Asked and answered.
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Normally this happens only when you use the SIM pin that requires you to enter the pin after restart or when your SIM is removed and replaced. If the SIM pin is entered with the wrong number too many times (I think 3), then it will ask for the PUK code. If the PUK code is entered incorrectly too many times, then it will disable the SIM card, requiring it to be replaced by the carrier. Both the SIM pin and the PUK code are only available by your carrier. Make sure you contact them before the wrong PUK code is entered too many times.
A nightly update will not cause this to happen and if you do not use a SIM pin, there is no reason for the phone to ask for the PUK code. If you do use a SIM pin, then there would be 2 instances where the PUK code message would come up.
- Someone had physical access to your phone and entered the wrong code
- A cracked screen could cause "ghost" touches that randomly detects touches on the screen
Keep us updated on anymore information you have that would lead to a solution.
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Asking PUK