I accepted an offer from sky vip a 6 month free trial of apple TV. Its failed and i need apple support to install. Currently pple only show 7 day free?????

I forgot to add that i have redeemed the offer and been watching for a week.

Thanks for that information. Ok, let’s take it in a different direction then.

Please verify the active status of this Apple TV+ subscription. See your subscriptions overview - Apple

You didn’t cancel it, did you?

Suddenly when clicking the apple plus app i have no access except accepting free for 7 days?

Possibly you are not signed in to the app anymore. Verify that. ⚙﹥Accounts﹥

Possibly multiple accounts have been added, but the currently active account isn’t the one with the subscription.

sky hve told me i must contact apple to get it put back on !

This is a user-to-user forum. To contact Apple staff instead: Contact Apple for support and service - Apple Support

To redeem the offer for Apple TV+ from Sky, you have to do as Sky described the redeeming process.

• Get Apple TV+ 6-months free trial - Sky
• Using Apple TV+ - Sky Help Centre ↳ How to redeem your free trial

Once you have redeemed the offer, the subscription is valid for the Apple TV app or Apple TV+ app on any of your devices, including select TV-connected Sky boxes that support apps.

Watch on cable or satellite services – Apple Support (UK)

“The Apple TV+ app is available on Sky Q, Sky Glass and Sky Stream. Go to the apps menu, or say "Apple TV+" into your voice remote.”

You’re welcome. Enjoy!