Error connecting to Apple ID server on MacBook pro

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printed text Author

Level 1

4 points

Error connecting to Apple ID server on MacBook pro

Why do I keep getting Error connecting to Apple ID server on MacBook Pro when trying to sign in to change password

iMac 21.5″, OS X 10.11

Posted on Jun 11, 2023 11:31 AM

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Answer 1

Jun 13, 2023 12:23 PM in response to printed text

Hello printed text,

Thanks for choosing the Apple Support Communities. We see you're getting a server error when trying to change your Apple ID password on your Mac. We have a few steps that may help you resolve the issue.

If using a VPN or Firewall, disable those and try again.
See if another Wi-Fi network will let you connect: Connect your Mac to the internet using Wi-Fi - Apple Support
Fully restart the Mac and try again: Shut down or restart your Mac - Apple Support

4. Try in safe mode: How to use safe mode on your Mac - Apple Support

We hope this helps.

Cheers!

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Answer 2

Jul 26, 2023 8:24 AM in response to justinb2603

be sure you don't have a firewall rule that blocks /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/Support/akd from connecting to domain apple.com

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Answer 3

printed text Author

Level 1

4 points

Jun 14, 2023 2:37 AM in response to justinb2603

By the time I received this I had accessed my macbook, by a different route and one which I think other users will find useful.

Error connecting to apple id server can't sign into MacBook Pro after turning it off

These are the step that I took and my macbook, functions much better:

P ram -clears and resets system cache
Resetting vram
Resetting smc system management controller
When asking for Apple ID / password again, this time I restarted and it gave 3 options for why password wouldn’t work

Selected middle one and could change password to simple one lowercase and numbers

Hope that helps others, as this seems to be a common problem.

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Error connecting to Apple ID server on MacBook pro

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