Unable to sign into my Apple ID on my MacBook Air

I cannot sign in but my ID and Password is correct, the MacBook shows “There was an error connecting to the Apple ID server”




[Re-Titled by Moderator]

MacBook Air 13″, macOS 13.3

Posted on Apr 19, 2024 9:03 PM

Reply
1 reply

Apr 20, 2024 2:25 AM in response to Yauuay

Try and reboot the Macbook to see if the issues persist. If they persist, please boot the Mac in the safe mode and try and login via the safe mode


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


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Unable to sign into my Apple ID on my MacBook Air

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