I'm having issues with downloading of bought item file at ITunes for windows.
I'm using ITunes 12.12.9.4.
I'm using Windows 11 22H2 (version 22635.1832) 64 bits.
The file starts to download, and after a few minutes, it stops and restarts from the beginning.
This has happened several times.
I don't know what to do.
Can some of you help me?
Windows, Windows 10
Hello netuno60,
It sounds like you're trying to follow the steps listed at Download previous iTunes purchases on PC - Apple Support and the process is not completing. As a test, are you able to access iTunes and preview songs? We just want to confirm that it can connect to the Apple servers first and foremost. Ensure that you're on a stable, private network and not VPN. In addition, confirm that your security software allows connections to iTunes.
Thanks!
Hi ShannonM1, thank you for your assistance.
Yes, I can access ITunes and preview songs. In fact, after a while and repeating the download I was able to get the movie on my IPad and then on my PC.
I don’t know what really happens. My connection is fast (fiber) and reliable and I was not using a VPN.
Well anyway thanks for your help.
Downloading of bought items issues
