airpods gen 3 wont pair to ipad pro or android

I won a pair of Airpods (3rd gen) and when I went to pair them, it wouldn't pair or show up on either device. I tried doing a reset where I hold the back button down but even that wouldn't work. It would blink white, flash green then blink white again. Do I have a defective set? or am I missing something?


AirPods (3rd generation)

Posted on Jun 11, 2023 12:36 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 1:09 PM

Hello IBG_1,


To pair AirPods with an iPad, you would just open the case lid next to the iPad and you'll get a prompt on the screen to pair them. Unless the iPad is an old model and running a software version older than iOS 15.1. If that's the case then you would need to put them into pairing mode to pair.


With an Android device, you would also need to put them in pairing mode to pair. You use these steps to put them in pairing mode:


AirPods (all generations) or AirPods Pro (all generations): With your AirPods in the charging case, open the lid, then press and hold the setup button on the back of the AirPods case for about five seconds, or until the status light flashes white.

Pair AirPods with a non-Apple device


Once the light is flashing white you would just navigate to the Bluetooth settings on the device and select the AirPods to connect with.


If the AirPods won't go into pairing mode or connect, here's some additional steps you can try: If your AirPods won't connect


Cheers!




1 reply
Question marked as Top-ranking reply

Jun 13, 2023 1:09 PM in response to IBG_1

Hello IBG_1,


To pair AirPods with an iPad, you would just open the case lid next to the iPad and you'll get a prompt on the screen to pair them. Unless the iPad is an old model and running a software version older than iOS 15.1. If that's the case then you would need to put them into pairing mode to pair.


With an Android device, you would also need to put them in pairing mode to pair. You use these steps to put them in pairing mode:


AirPods (all generations) or AirPods Pro (all generations): With your AirPods in the charging case, open the lid, then press and hold the setup button on the back of the AirPods case for about five seconds, or until the status light flashes white.

Pair AirPods with a non-Apple device


Once the light is flashing white you would just navigate to the Bluetooth settings on the device and select the AirPods to connect with.


If the AirPods won't go into pairing mode or connect, here's some additional steps you can try: If your AirPods won't connect


Cheers!




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airpods gen 3 wont pair to ipad pro or android

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