Shazam does not work with headphones on but used to ?

I used to be able to internet radio and like a song and Shazam it and add it to my own apple purchased songs. Now I have to remove my headphones from the phone and then Shazam can find it to add to my own selection. Why does this happen? I tried deleting Shazam and reinstalling it. Also shut down phone and restated. Please help!

Posted on Jun 12, 2023 9:48 PM

Reply
1 reply

Jun 14, 2023 11:40 AM in response to Karankhoshcar

Hello Karankhoshcar,


We'd be happy to provide you with some information. "Shazam can identify songs playing on your device even when you're using headphones." You can learn more here: Find out what song is playing with Shazam on iPhone, iPad, Mac, and Apple Watch - Apple Support


If that's not working, we recommend making sure your device and apps are up to date. You can learn how to update your device and apps here: Update iOS on iPhone - Apple Support & How to manually update apps on your Apple device - Apple Support


If you need more help, please reach out to Apple Support. Get Support


Thanks.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Shazam does not work with headphones on but used to ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.