Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Storage of emails in Outlook for Mac

In Outlook for Mac, I'm trying to save emails into folders I've created On My Computer. However, the software doesn't allow me to do that. In my old legacy Outlook for Mac that wasn't a problem, at least initially. Can someone help me figure out how to use these folders?

iMac 27″, macOS 12.6

Posted on Jun 12, 2023 10:41 PM

Reply
9 replies

Jun 13, 2023 8:35 AM in response to Mudflower

Mudflower wrote:

I was afraid of that. So I'm stuck again. I've been using those local folders On My Computer as my filing system. I had probably 1500 folders and 10,000 emails, all gone now with the new Outlook. I've tried going back to the Legacy Outlook, but now the files and folders appear to be corrupted.


Restore your backups from prior to the Outlook update.


Report this issue to the app vendor, too; to Microsoft.


Storage of emails in Outlook for Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.