“Name AirTag” gets skipped

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“Name AirTag” gets skipped

I have an iPhone 12 with iOS 16.5.

I got a new AirTag. I enabled Bluetooth held it close to the iPhone. It detected the new AirTag device. I pressed the “connect” button. It briefly shows the “Name Airtag” dialog box, quickly vanishes and opens the next dialog box to go the settings. It does not tell what is wrong in settings. I went through the setup 5-6 times. Everything is set right (Bluetooth on, Wi-Fi on, two factor authentication on). Yet it does not complete the setup and just leads me to iPhone settings every time. I think it’s a bug!

iPhone 12, iOS 16

Posted on Jun 13, 2023 10:03 AM

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Answer 1

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Jeff_W.

Community Specialist

Jun 14, 2023 5:51 PM in response to madhukeshm

Hi madhukeshm,

If you are being redirected to the Settings app, you have something enabled blocking your AirTag, or there may be a setting that needs to be enabled. This is a list of what to check according to Set up your AirTag using your iPhone, iPad, or iPod touch.

* An iPhone, iPad, or iPod touch with iOS 14.5 or iPadOS 14.5 or later and two-factor authentication turned on.

* Find My turned on.

* Bluetooth turned on.

* A strong Wi-Fi or cellular connection.

* Location Services turned on: Go to Settings > Privacy > Location Services.

* To be able to use Precision Finding and to see the most accurate location for your AirTag, turn on Location Access for Find My. Go to Settings > Privacy > Location Services, then scroll down and tap Find My. Check While Using the App or While Using the App or Widgets. Then turn on Precise Location.

AirTags cannot be set up with a managed Apple ID. If your account is managed by a school or employer, reach out to your IT administrator.

If all else fails, try to restart your iPhone. It can sometimes resolve minor system issues like this.

Kindest regards.

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“Name AirTag” gets skipped

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