This fix simply does not work... as far as I am aware I never had a screen passcode (wasn't needed). NOw can't erase my old iphone 8S. I have created a new passcode but it is not recognized. Been through the process six times already... any ideas?

Trying to wipe my old iphone 8S clean to give away as I have a new phone. Online fix simply does not work... as far as I am aware I never had a screen passcode (wasn't needed). Now can't erase my old iphone 8S. I've followed the instructions, changed/ created a new passcode but it is not recognized and accepted and endless loop. Been through the process six times already... any ideas? Oddly, signing in here now on my Macbook Pro which has been known to Apple since 2018, it's been called a 'new device'...


iPhone 8 Plus, iOS 16

Posted on Jun 14, 2023 12:18 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 12:53 PM

Jenel wrote:

Trying to wipe my old iphone 8S clean to give away as I have a new phone. Online fix simply does not work... as far as I am aware I never had a screen passcode (wasn't needed). Now can't erase my old iphone 8S. I've followed the instructions, changed/ created a new passcode but it is not recognized and accepted and endless loop. Been through the process six times already... any ideas? Oddly, signing in here now on my Macbook Pro which has been known to Apple since 2018, it's been called a 'new device'...

This is the next step If you forgot your iPhone passcode - Apple Support

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Question marked as Top-ranking reply

Jun 14, 2023 12:53 PM in response to Jenel

Jenel wrote:

Trying to wipe my old iphone 8S clean to give away as I have a new phone. Online fix simply does not work... as far as I am aware I never had a screen passcode (wasn't needed). Now can't erase my old iphone 8S. I've followed the instructions, changed/ created a new passcode but it is not recognized and accepted and endless loop. Been through the process six times already... any ideas? Oddly, signing in here now on my Macbook Pro which has been known to Apple since 2018, it's been called a 'new device'...

This is the next step If you forgot your iPhone passcode - Apple Support

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This fix simply does not work... as far as I am aware I never had a screen passcode (wasn't needed). NOw can't erase my old iphone 8S. I have created a new passcode but it is not recognized. Been through the process six times already... any ideas?

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