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Can't set up new gmail account. Have Macbook 2017 using Ventura 13.4. Keep getting spinner in blank window.

Can't set up new gmail account. Have Macbook 2017 using Ventura 13.4. Keep getting spinner in blank window.

MacBook Pro 15″, macOS 13.4

Posted on Jun 14, 2023 1:46 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 2:10 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


1 reply
Question marked as Top-ranking reply

Jun 14, 2023 2:10 PM in response to GmailVentura2023

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Can't set up new gmail account. Have Macbook 2017 using Ventura 13.4. Keep getting spinner in blank window.

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