Mac Pro 2023 will not boot with PCIe SSD installed.

I just spent all night setting my new M2 Mac Pro. Everything seemed OK. This morning I was ready to do the final steps and get back to work. The final steps included adding some additional storage for my audio projects. Something I've been doing for over two decades now and didn't expect that to be a showstopper.


As soon as I installed my previously working OWC SSD OWC Accelsior 4M2 the Mac Pro would NOT boot. This drive works and I put it back in my 2019 Mac Pro and there are no issues. Even if I put the OWC SSD in a Sonnet PCIe to Thunderbolt chassis, the same thing happens. No boot. If I connect the chassis when the Mac is booted, it freezes.


I had also purchased a new OWC Accelsior 8M2 and planned for it to be my main working audio drive but the issue also happens with that SSD, so it's safe to say it's not a faulty SSD.


OWC is a VERY reliable brand and widely used in the pro audio and video community. I've been using them over 20 years now without issue.


I am not using these drives to boot the MacOS from. These are just storage for my actual audio projects, which is common in audio studios to have a dedicated drive for all the audio work. No software runs from these drives. I am using the internal Mac SSD to boot from as you normally would and without the PCIe SSDs, the computer seems to run just fine. I was so excited to get to work but I can't use this machine and get by on just the internal storage. Additional PCIe storage is essential in a pro studio.


I chatted with Apple Support today and they are looking into it, but I don't feel too confident about it. The "senior advisor" was not even aware there was a new 2023 Mac Pro (LOL) and hadn't watched the WWDC yet. I thought he was joking. He was not.


I called OWC as well and they are not aware of any issues yet but the Mac Pro just started arriving yesterday so it's still new territory. I'm trying to find out if it's an OWC issue, or Apple.


I do have an OWC Thunderbay 8 with 8 HDD (my project archives) and that did work OK.


Something about the new Mac Pro is NOT happy with PCIe SSDs connected either internally, or in a Thunderbolt chassis.


After staying up all night and wasting about 10 hours of setting up the new 2023 Mac Pro, I am sadly back to working on my 2019 Mac Pro. All my OWC SSDs work just fine again when inserted in the 2019 Mac Pro.


This could be bad news for Apple if it's on their end.


Mac Pro

Posted on Jun 15, 2023 10:22 AM

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Posted on Jun 20, 2023 11:51 AM

We have seen about 10 instances. All have the following in the top of the panic trace:

dart-apciec3 (0xfffffe1b39d40800): DART(DART) error:


This is the same error as MacOS/M1 had up until 13.4 was released, which fixed this problem.

In case this is a MacOS issue, can you post the MacOS build number of your System? I am especially interested in build numbers for MacOS versions that are NOT crashing.


So far, I have seen this with RAID 0, RAID 4, RAID 5. All with 4 drives. This panic does not happen with RAID 0 2-drive volumes.

Apple RAID does not seem to be affected.

HFS and APFS will both panic a system, so it is not file system related.


One trick that MIGHT work, I would like any affected users to try this, is with the drives disconnected, launch SoftRAID and "uninstall SoftRAID" from utiliities menu. restart, and connect the drives. (or put them back in the Mac Pro)

Does this prevent the panic?

Your volume will still mount and be usable.

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119 replies

Jun 20, 2023 1:32 PM in response to David K. Gross

Me too. On my 2019 Mac Pro I had been using a 1TB 4M2 for the audio drive and 2TB 4M2 for the CCC backup.


I decided to double those values and do a 2TB 8M2 for the main audio drive and 4TB 4M2 for the CCC backup.


So, it's just kind of luck that I even had a 4TB 4M2 here to try as a last resort and notice that it worked.


I'll report back when I get the 2nd 4TB 4M2 which I hope is tomorrow. I'm going to put it right in and see if it works as my CCC backup to the 4TB 4M2 which which is currently working.

Jun 16, 2023 7:44 AM in response to Jperkins27

Some progress has been made. While for some reason, the new and unformatted OWC 8M2 drive was still causing this issue (it could be due to needing an additional power cable/supply), I tried a new and unformatted OWC 4M2 drive and it worked.


I am currently back to work using the M2 Mac Pro and a new OWC 4M2 PCIe SSD to store my active audio projects.


In talking with OWC, it seems that the new Mac Pro might not like external PCIe drives that are formatted to anything other than APFS Volume • APFS.


Hopefully Apple can release an update that makes the M2 Mac Pro work with a wider variety of external drives in terms of how they are formatted.

Jun 16, 2023 4:01 PM in response to Jperkins27

and now +3 sample size :) I've spent a good part of the past 72 hours doing meticulous troubleshooting (and a lot OF GREAT help from tech support at OWC). I had all three of these cards working fine in my 2019 rig.


2019 Intel Mac Pro. 1- 1tb 1M2 card, 1-1tb 4M2 card, 1-4tb 4M2 card . All working as expected.


2023 M2 Ultra/4tb/128g (it's a hard core Audio machine). .. the original 1tb 4M2 simply wouldn't work. Machine wouldn't boot properly and kicked me to the Recovery partition wanting to me to reinstall the OS.


I got a brand new 2tb 4M2 card overnight to try on its own.. NO dice in the M2, BUT, it worked as expected in the Intel box :/. WTH....


So, I just sent it back to OWC to try after working on the phone for 2hrs troubleshooting different configs/formats/raid setups, etc. Currently, I have the 4tB 4m2 in one of the x16 slots, and the smaller 1M2 in the first x8 slot, and all is fine.


So..we're left with a whack conundrum. is it the newest Chipset in the 4m2? Does the new tower not like more than 2 SSD cards and get confused about Startup Disk/OS issues?? And why would a card work fine on the Intel box, and wreak havoc in the M2 box? Sigh.. I'm thinking a comparable MacStudio with an expansion might have been better?? but now I'm reading about issues there as well. Glad I found this thread and can share with everyone.. Hopefully we'll get a solution.

Jun 18, 2023 5:38 PM in response to Grant Bennet-Alder

Just checking in here. My new OWC 4M2 that was purchased last week, the one that didn't prevent my Mac Pro 2023 from booting up when inserted, and was able to be formatted to APFS seems to be working great.


I've done a fair amount of work this weekend without an issue. For now I'm just using my 1TB OWC Envoy Pro mini (formatted to APFS as fate would have it) as my backup drive until my other new 4M2 arrives Tuesday. We'll see if that allows me to insert it without killing the Mac Pro 2023. Ideally that will be my backup audio drive that gets mounted every 15 minutes for Carbon Copy Cloner to back up the main audio drive and then eject the backup drive. That system worked great on my 2019 Mac Pro.


My older spinning 3.5" drives (used for older project archives) that are in my OWC Thunderbay 8 connected via Thunderbolt are also working just fine. I think those are SATA drives formatted to HFS.

Jun 25, 2023 3:53 PM in response to Jperkins27

Interesting stuff here. I'm not sure how the 4M2 units are formatted from OWC out of the box but both my new 2TB 4M2 and older and already formatted 1TB and 2TB 4M2 units definitely caused the issue.


My goal here is to have one large volume, and not a bunch of smaller volumes. I'm also not trying to reuse any of my older 4M2 SSDs at this point, I just need something that works.


The 4TB units are slighter large than one I need for my active projects (and backup) but I can't really invest any more time in this.


Something about the larger 4TB ones don't cause the issue, and I wouldn't be surprised if the 8TB and 16TB models work out of the box.


Something about the smaller sized ones and certain formatting types seem to be a trigger.


Hopefully Apple and/or OWC/SoftRAID will comment on this soon so we know what's going.


Even though I've had a solid working new M2 Mac Pro for over a week now, it's still slightly unsettling that a 10k Mac can just stop booting up due to a certain type of PCIe SSD inserted.


The PCIe slots for my audio cards and active project SSD(s) are a big part of why I went with this machine.

Jul 24, 2023 2:02 PM in response to David K. Gross

I got around the problem by using the new 4TB OWC drives that somehow didn't have this issue. I just installed 13.5 and everything still seems OK.


I really only wanted/needed a 2TB drive and 4TB backup but now I have two 4TB drives but it is what it is.


I do agree with the previous post that it's sad that Apple and OWC/Softraid just let this happen and it took this long for a supposed fix.


Apple send me a free pair of AirPod Pros that I didn't really need for all the HOURS of wasted time this posting on the forums, talking on the phone with them, sending videos, etc.


I would have preferred complimentary Apple Care or something more practical but it also is what it is.


It seems crazy that something as simple as a PCIe SSD could take down an entire computer like this did.

Jun 16, 2023 2:17 PM in response to Jperkins27

So... now a sample size of n+2.


I have a pair of Accelsior 8M2s. New Mac Pro won't boot with 1 or 2 installed. I tried both x8 and x16 slots.


I tried upgrading SoftRAID on both the donor and recipient computers. There's one RAID 10 volume across both cards, the volume _is_ formatted APFS. It's an encrypted volume, but I have the FileVault key in my iCloud keychain and the keychain was current prior to shutting down to install the cards.

Jun 20, 2023 10:29 AM in response to Jperkins27

Ok :/. What happens if you just remove all the other drives and Pcie cards, disconnect everything except power and internet? And try different slots?? (drives me nuts that you have to totally reassemble the machine each time to try this troubleshooting process). I'm having flashbacks to the old days when you had to use VERY specific slots for different things..ughhhhh

Jun 20, 2023 11:38 AM in response to SoftRAIDSupport

@SoftRAIDSupport


Thanks for the reply. Would this be true for brand new "Out of the Box" 42M drives that have never been formatted yet?


The problem is that since the Mac Pro 2023 won't boot at all with these 2TB drives inserted, I would have to use my old 2010 Mac Pro to do the formatting which I can do but...


If you didn't see my other messages. My 4TB 4M2 is for some reason working on "out of the box" in my 2023 Mac Pro. My brand new unformatted 2TB 8M2 and 4M2 would not allow the 2023 Mac Pro to boot up at all, which makes doing any formatting or SoftRAID changes impossible to do.


Attached is a screen shot of the 4TB 4M2 that out of the new box allowed the Mac Pro M2 to boot up and then I formatted and named it and has been fine since Friday.


I just tried another 2TB 4M2 out of the box (while the working 4TB remained in the Mac Pro) and it DID NOT allow the Mac Pro M2 to boot up.


I think I have logs from pressing SHIFT CONTROL OPTION COMMAND PERIOD KEY during the failed boots but I don't know where they are stored. I can find them you can point me to where they are.


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Mac Pro 2023 will not boot with PCIe SSD installed.

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