Printing from an IPAD to a Sawgrass 500

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Printing from an IPAD to a Sawgrass 500

I have seen this question presented before and no one responded. Please don’t ignore - I’m at my wits end!!!

We have a MAC desktop, an Apple IPad and two phones.

We set up my Sawgrass 500 printer and have had very little to NO success getting the printer to print with wifi. This is a new printer and the first couple attempts to print using the MAC went okay then- as of yesterday- the printer doesn’t seem to stay online. Yes, we have a STRONG signal to all the devices.

How do I figure out what has the issue - again, the Sawgrass is brand new. If anyone’s not familiar, it’s a dedicated Sublimation printer.

I have also tried printing from the iPad to no avail. I am wondering if that’s even an option.

TIA- I am truly feeling beaten down by this today. I just want to complete my project for Father’s Day and running outta time.

HELP!!

Charlene Bryant

iPad Air, iPadOS 16

Posted on Jun 15, 2023 3:35 PM

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Answer 1

LotusPilot

Level 10

307,741 points

Jun 16, 2023 7:35 AM in response to Craftingforfun1964

See:

Apple AirPrint is a driverless connection protocol. A high proportion of modern printers intended for Home, SoHo and Business environments now support AirPrint. Check your printer model against this list:

About AirPrint - Apple Support

The Sawgrass 500 printer specifications mention compatibility with Windows PC and Mac computers. I see no mention of AirPrint.

If your printer is not compatible with AirPrint, there are potential printing alternatives…

Some printer manufacturers have a suitable companion App that provides Print capabilities for mobile devices, often using a web-based print service. Others can print directly if the App supports other network printing protocols. By example, many HP Printers use the HP Smart App - available in the App Store:

https://apps.apple.com/gb/app/hp-smart/id469284907

You might also consider connecting a non-AirPrint printer to a PC or Mac computer - and install a “helper application” that allows the computer to emulate AirPrint capabilities; one such option is Readdle Printer Pro, for which suitable software for PC is available. A link to the PC software is included from this page:

https://readdle.com/printerpro

A further alternative is to consider installing a dedicated Print Server Appliance on your network - and connect your printer to this. One example is the Lantronix xPrintServer.

The remaining solution is to simply replace your printer with one that is AirPrint capable.

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Printing from an IPAD to a Sawgrass 500

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