2021 IPad Pro device bricked by OS update

Connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

2021 ipad Pro 2T WiFi + cellular AKA TOP OF TOP OF THE LINE got the “black screen of death” for no apparent reason; would not reboot, I took it to the store and they said there’s nothing they can do to fix It. It has been meticulously cared for and cased, no damage internally or externally and I’m just out $2200 before it’s even 2.5 years old and my AppleCare expired in December? A replacement costs $599 but goes in the system as a “repair”, so I can’t use Apple Card 0%APR financing… I’m livid and I deserve better.

Loyaltydeservesfairness wrote:

2021 ipad Pro 2T WiFi + cellular AKA TOP OF TOP OF THE LINE got the “black screen of death” for no apparent reason; would not reboot, I took it to the store and they said there’s nothing they can do to fix It. It has been meticulously cared for and cased, no damage internally or externally and I’m just out $2200 before it’s even 2.5 years old and my AppleCare expired in December? A replacement costs $599 but goes in the system as a “repair”, so I can’t use Apple Card 0%APR financing… I’m livid and I deserve better.

Your 2021 iPad Pro is still fully supported for hardware repairs - although in the described circumstances the repair will be chargeable.

Devices can and do unexpectedly fail at any time - while others can endure for many years if the battery is well cared for.

Unfortunately, hindsight is a perfect science. Had you extended your AppleCare+ plan in December, you would have simple recourse to making a claim - and your iPad would have been replaced for a small excess/deductible fee.

Allas, you have suffered an out-of-warranty failure, without benefit of an AppleCare+ plan to make good the problem that you now have.

You can check availability/eligibility for repair - and associated cost for your country/region - here:

iPad Repair & Service - Apple Support

In addition to Apple's mail-in repair service, you can arrange repair at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple